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Advanced Project Management Week 1 Checkpoint

In: Business and Management

Submitted By Kathleenr58
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Jones and Shephard Accountants (Chapter 3, pp 138 - 140) 1. Provide a synopsis of the Jones and Shephard case.
Answer – Jones and Shephard (J&S) is an accounting firm in the US, and it had created an internal IT organization called Information Services Division (ISD) to take care of its internal IT needs and help support business growth. Over a period of time, ISD grew to be more than fifty people, and was supporting multiple internal projects and also some external projects based on its capabilities and extra capacity. However there are multiple problems in the way the ISD was organized and operated that was leading to ineffectiveness, inefficiency, organizational conflicts and leading to not attainment of business goals and strategy. Some of the issues included not having a proper project management structure and dedicated personnel, personal power conflicts and non cooperation from operations managers, lack of clarity and direction for employees. The current ISD director is planned to be replaced by a new director who is expected to change the structure, processes and culture of the organization, while managing expectations and relationships to help ISD and the company achieve goals and strategic objectives.

2. Highlight three enterprise management causes/considerations and three project management causes/considerations for the situation. Include what seemed to be missing.
Answer – Enterprise management causes and considerations include having an alignment between organizational and IT strategy, existing organizational structure that is not well defined and lack of skills and knowledge on how to effectively manage and run IT projects. Project management causes and considerations in this case include not having defined roles and responsibilities for people in projects, ad hoc manner of selecting and implementing projects, there not being systems and…...

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