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Bcom 275

In: Business and Management

Submitted By tangi44
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Assignment 1.1
Tangi Johnston
BCOM/275
12/1/14
Timothy Williams

Assignment 1.1

Misunderstanding 1

Directions: Think of a misunderstanding you experienced when communicating with someone else at work, home, or school. Then fill in the blanks of the chart below.

|Who was the sender? manager | |
|Who was the receiver? Me | |
|What was the message? That money was missing out of my drawer and if it's not found then I’m fired. | |
|What channel was used to send the message? It was a direct verbal communication. | |
|What was the misunderstanding that occurred? That she blamed me. All the cashiers share drawers. This was a seasonal position. | |
|How could the misunderstanding have been avoided? By them watching the video after they asked everyone who use that register that day if | |
|they took the money. | |

Bring your completed chart to class for sharing in small groups. After each group member has shared his or her example with other group members, answer the following questions: 1. What did you learn about the communication process from this activity? I learned that actively listening, asking questions and not assuming will make for better lines of communication. Always being polite no matter the situation will help you when dealing with upset people and also help you to be thankful. 2. What seemed to be the main causes of the misunderstandings? Not making sure if that was what the other…...

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