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Benziger

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Cases, 14th Edition case 36
Cases, 14th Edition case 36

Benziger Family Winery

Murray Silverman
San Francisco State University
M
att Atkinson, ranch manager at Benziger Family Winery (BFW), was overseeing the development of the winery’s environmental management system (EMS). Matt was working with Chris Benziger, partner and national sales manager, to ensure that development of the EMS was consistent with BFW’s operational and strategic direction. It was February 2003 and Matt and Chris had already invested countless hours in the EMS, which was being developed with assistance from the California Environmental Protection Agency (Cal/EPA). Through its EMS winery pilot project, Cal/EPA hoped to design an EMS template that eventually could be made available to other wineries. Furthermore, Cal/EPA was attempting to develop a template that was consistent with ISO 14001, an internationally recognized standard for environmental management systems. Cal/EPA had selected BFW in June 2000 as one of two pilot wineries because of the winery’s proactive commitment to environmental policies and the significant environmental advances it had already made.
Matt believed that considerable progress had been made on the company’s EMS. With Cal/EPA’s assistance, BFW had developed a formal environmental policy, identified and prioritized its environmental impacts, and established objectives and targets. However, there were still many steps to be carried out in establishing a full-fledged EMS. Further development would require time-consuming efforts in writing standardized operating procedures and in establishing document control and recordkeeping procedures. Also, because Matt and Chris
Copyright © 2003 by Murray Silverman and Tom Lanphar. The authors gratefully acknowledge a Business and International Education (BIE) grant from the U.S. Department of Education and a…...

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