Premium Essay

Case Study - Forest Hill - Chapter 5 Abc - Fall 2014(1)

In: Business and Management

Submitted By ZoeWu
Words 2304
Pages 10
Accounting 3411 Case Study #1: Forest Hill Paper Company
By Thomas L. Albright
Forest Hill Paper Company (FHPC) is a closely-held paperboard manufacturer that has been struggling with a number of strategic issues facing a capital-intensive, mature industry. Their product costing system was inadequate to provide management with relevant information for decision making. Therefore, the board of directors has approved your consulting company’s proposal to conduct a cost system pilot study. Besides showing an analysis of FHPC’s product cost, your report to the board of directors is to include strategic recommendations based on your findings. INSTRUCTOR NOTE: I recommend viewing the following video before reading the rest of the case study. In the following paragraphs, there is company specific terminology that may make the case seem more difficult than it is if you don’t have some background information (and a visual of what is being described) for this type of company. The following video is not of Forest Hill Paper Company; however, it describes and shows the production environment of a similar company, Clearwater Paper Corporation: http://youtu.be/3t4jSVXjutI Background: Product and Process Description Forest Hill Paper Company (FHPC) produces an extensive line of paperboard in large reels, termed parent rolls. These parent rolls are sold to converters who further process them into containers used for a diverse line of consumer products. The owners of FHPC have long pursued the strategy of producing a full range of products. While product diversity within a paperboard plant would not be readily apparent to the casual observer, subtle differences exist. For example, paperboard differs by basis weight (or thickness as determined by caliper measurements) for a specified length of product. Additionally, paperboard may be uncoated or coated with an opaque, white…...

Similar Documents

Premium Essay

Forest Hill Case Analyse

...Introduction The Forest Hill Paper Company (FHPC) is a small, closely held paperboard manufacturer that produces “parent rolls” which are then distributed to converters for further processing. Due to their small size in comparison to many of their competitors in the industry, FHPC would be classified as a niche company as stated in the case. Part of FHPCs strategy, which will be looked at further below, is to create a niche based on service and rapid customer response that the larger manufacturing companies are too large to be able to do successfully. Competitive Environment The environment in which Forest Hill Paper Company operates in is a cyclical environment with upswings every three to four years. Due to the cyclical nature of the industry, customers try to anticipate times when they would not be able to get paper by ordering large quantities of paper at certain times and none at others. Because of this, FHPC has times when they are flushed with orders and cannot meet them with their production capabilities, and times when they are not running at optimal levels due to lack of demand. Along with this issue, the market share for domestic paperboard has been steadily declining. The most significant reason there is a decline in market share is the moving trend toward plastic and more environmentally friendly forms of paperboard. In general throughout the industry, companies have made little effort to expand capacities of the production facilities. At times the......

Words: 279 - Pages: 2

Premium Essay

Chapter 1 Case Study 2

...Chapter 1 : Case Study 2 Providing any form of compensation could be taken as an offense for thousands of donor families who have already made a benevolent choice of donating organs. The proposed legislation could also end up alienating families who have decided to donate life saving organs regardless of any compensation. Many may think that offering economic benefits, wether directly or indirectly in exchange for organ donations or assigning monetary value to the human body, or body parts, is inconsistent with our values as a society. The proposed legislation could also promote suicidal behavior in people who are in need of monetary help or want to help out their family and loved ones. By offering financial incentives, there could be an increase in crimes such as organ stealing and possibly murder for receiving money for the stolen organ. These are the few issues that this proposed legislation raises. Even though the proposed legislation raises the above mentioned issues, I would still support the the bill. Providing financial incentives for organ donation might seem like it diminishes human dignity, however, it could be something worth looking into. In the normal world, people are naturally resistant to things they are not familiar with or cannot relate to. Economic incentives might force them to rethink their options about organ donation. The proposed legislation may not deter people who believe it is wrong but, it will cause a large population to consider organ......

Words: 963 - Pages: 4

Premium Essay

Chapter 5 Case Study

...Management 349 3/20/13 Case Study Step 1: Uhe’s employees having a high moral can lead to a downside. People that are fully satisfied have no need to improve, they are happy with mediocrity. What the owners should do to prevent this stagnation is to continuously set difficult goals. By doing so the employees will strive to complete these goals and reward their completion. This will not only allow your company to continuously improve, but it will allow your employees to feel more fulfilled at their jobs. Theory X is a good way to qualify these employees right now. However, they are only categorized by that because of the way management has motivated them. Without any incentive it’s easy to be lazy or lack ambition because you have no reason to do otherwise. Theory Y only works when people have ambitious goals to achieve and have incentive for doing such. Setting constant challenging goals will allow the theory Y employee’s to shine. Yet, this may not be the case for every employee at the company. Proper motivation will only showcase the Theory Y people and expose the Theory X people. Uhe’s owners should employ the various motivation factors that can reduce the importance of hygiene factors. This means that with the goals they set give them a set bonus for achieve said goal. Not only give them the bonuses but make a leader board to showcase the employees that consistently excel. Then if certain people met their goals, then throw a company party where you pay for food......

Words: 654 - Pages: 3

Free Essay

1-Forest Hill纸业公司

...Forest Hill 纸业公司 Thomas L. Albright University of Alabama 简介 Forest Hill 纸业公司(Forest Hill Paper Company, FHPC)是一 家小型、由少数股东拥有的纸版 厂,制造多种大卷(称 1 FHPC 生产 20 种不同纸质的纸版。有些等级大量生 产,每一批需要连续生产好几天;有的等级少量生产,每 一批只需要几个小时。按照‚精益生产原则(lean manufacturing principle)‛,企业的存货维持在最低水平。 生产的计划安排取决于两个因素:市场的需求和理论上的 最佳生产进度。确定最佳生产进度的做法,是要减少不同 规格的产品在转换生产时因两批纸版的基本重量相差过多 而造成的浪费 2。 为‚大卷筒‛)纸版。这些大卷筒在出售给纸盒加工商 后,将作进一步加工,最终可制成各种各样的消费产品, 例如做成可以在微波炉中加热的食品包装盒。长久以来, FHPC 的所有者们追求一种战略:生产可供各种各样用途 的纸版产品。这是一家在商品市场上与许多大公司相竞争 的小型企业,它的管理层深信,要想在竞争中成功就必须 能够提供多种多样的产品和服务。因此,企业的战略就定 位于:在服务和对客户需求迅速反应的基础上,创造出具 有自己特色的一席之地。 对于外人来说,来到这家纸版厂漫不经心地粗粗一 看,虽然不见得能够看出这家企业有产品多样化的特点, 但还是能够看到它与其他企业之间,存在着细微的差别。 例如,同样长度的不同的纸版,在重量上(因用卡规测量 出的厚度不同而异)是各不相同的。另外,有的纸版是没 有涂层的,有的则涂上一层不透明的、白色胶基材料,这 层涂料能够掩盖纸版表面的瑕疵,并使表面平滑划一。客 户们越来越关心纸版表面的平整,因为纸版表面绝对平 滑,对于纸版最后做成的容器或在纸板盒上印刷复杂的图 案而言,至关重要。 竞争环境 纸张和纸版的生产者在周期性的经济环境中经营,每三或 四年会有一次攀升。在经济繁荣的时候,供应有限,客户 们要求供应的,往往为往常订货量的两或三倍。然后,在 经济再一次进入发展缓慢期间,客户们却开始收到以前下 达的定单的巨额货物。结果是,有许多客户会发现他们的 纸张存货超过了当前需要量,暂时停止订货。这是令纸版 生产者‚头痛‛的事;更有甚者,国内纸版的市场份额已 1 2 paper board,亦可译为‚纸卡‛,本文一律译为‚纸版‛。—译者 纸版的规格不同,表现在基本重量上;前后两批产品的规格相近, 就能尽量减少两批产品因规格不同所需要花费的设备调整准备时 间。—译者 IM A EDUCATIONAL CASE JOURNAL .. 1.. VOL. 1, NO. 2, ART. 4, JUNE 2008 处在衰落状态。纸版市场份额下降的主要原因,是采用塑 料产品和比较环保的再生型纸版的趋势使然。 在整个行业中,各公司在扩大生产能力上所作的投资 都为数有限。当各种纸品的需求量激增时,需求就会超过 生产能力。在繁荣时期,这个行业就会经历价格急剧攀 升,大部分等级的产品的销售价格将达到最高纪录。 器成本与造纸机的成本并在一起,向产品进行分配。因 此,不同等级的纸版产品都分摊了分割的成本,虽然多数 等级的产品并没有经过分割这道工序。工程研究提醒我 们,切割工序的成本,可能比我们原先所想的要高。这道 工序除了需要有专门的设备和额外的劳力之外,切割用的......

Words: 755 - Pages: 4

Premium Essay

Chapter 1 Case 1 and 2 Case Study

...Case 1 1. What skills does Black think employees need to work successfully in the area of HR? Case1 – The skills that Black thanks employees need to work successfully in HR is for them to be commercial, challenging, and focused on delivery and excellence. They must also understand change and transformation, excel at operations, and balance tactical and strategic thinking and acting. They will have to be able to manage and navigate organizational complexity and ambiguities and not be afraid to say no in order to establish boundaries with the business. I agree with what Black says but I also feel you need to have good communication skills and more importantly, listening skills. You need to take the time to listen to others and see how they are doing and see if they know of any ideas or areas where things can improve. 2. What are some of the outcomes of the company’s new HR strategy? Case1 –The outcomes of the company’s new HR strategy has been great. Early on there were some employees that were unsure about the charges, especially the long-time employees that were used to the old ways. Now everyone sees how it has helped the company and everyone is happy and enjoys working for Lloyds. Another outcome is that the company is being recognized outside the firm. Lloyds was in the Sunday Times top 100 Best Companies to work for in the UK. It was also UK’s top 40 Business Brands by an independent researcher. Lloyds is doing very well and the employees are very happy. I......

Words: 873 - Pages: 4

Premium Essay

Case Study 1 Chapter 2

...1. Find a list of all 10 of Zappos corporate values. Pick two of the values and explain how you think those values would influence the way employees do their work. A. Zappos list of 10 corporate values are: Deliver WOW Through Service, Embrace and Drive Change, Create Fun and A Little Weirdness, Be Adventurous, Creative, and Open-Minded, Pursue Growth and Learning, Build Open and Honest Relationships with Communication, Build a Positive Team and Family Spirit, Do More with Less, Be Passionate and Determined, and Be Humble. If I had to pick two values from that list they would be Build a Positive Team and Family Spirit and also Build Open and Honest Relationships with Communication. I believe that these two values would have the biggest impact in developing an organizations culture. Organizational culture has been described as the shared values, principles, traditions, and ways of doing things that influence the way organizational members act and that distinguish the organization from other organizations. Organizational culture has many characteristics but the book uses 3 particular words to define culture: Perception, Descriptive, and Shared. An organizations culture cannot be physically touched or seen, the organization is concerned with how members perceive the culture and how the describe it and finally individuals with different backgrounds or work at different levels of the organization can describe the culture of the organization in similar terms. When the key......

Words: 1234 - Pages: 5

Premium Essay

Case Study 1 Chapter 10

...can see that won't work. Don't be so esoteric; just stick to basic sound engineering." During a business trip with Dennis Freeman, another engineer assigned to the project who has known Jack for six years, Alfreda says that she is frustrated with the way Jack treats her. "Jack is acting more like the electronics engineer for the project than the project manager," she tells Dennis. "Besides, I have forgotten more about designing electronics than Jack ever knew! He really isn't up to date on electronic design methodologies." She also tells Dennis that she's planning to discuss the matter with the manager of electrical engineering and that she would never have taken the job with Codeword if she had known it was going to be like this. CASE QUESTIONS: 1. Do you think Jack is ready to serve as a project manager? Why or why not? How could Jack have prepared for his new role? 2. What is the major problem with the way Jack interacts with Alfreda? 3. Why do you think Alfreda has not had an open discussion with Jack about the way he is treating her? If Alfreda approaches Jack directly, how do you think he will respond? 4. How do you think the manager of electrical engineering will respond to this situation? What should the manager do?...

Words: 757 - Pages: 4

Premium Essay

A Case Study of Abc Company

...A Case Study of ABC Company COMM/215 Essentials of College Writing 8 May 2014 A Case Study of ABC Company What follows below is an analysis of the ABC Company’s hiring and training practices. In reviewing the events as described, many issues have surfaced regarding the assigned recruiter, Carl Robins and the human resources and training practices of the ABC Company. There are numerous examples of disorganization, lack of following through and areas of overlapping responsibilities, requiring a possible reorganization of the business itself. Although the Case Study does not specify, for the purposes of analysis it is assumed that there are separate Human Resources and Training Departments within the company, for, in today's business world, it would be difficult to imagine a company structure that did not include these two key departments. Initially, there appears to be a definite lack of coordination, planning and follow-through of the newly hired recruiter, Carl Robins. There are many incidents that demonstrate his lack of follow-through in the entire hiring and training processes. Many questions arise that deserve to be asked and examined. For example, 1) Why did he not immediately follow-through with the newly hired employees to ensure all required paperwork was properly and timely completed? 2) Did he assume that the Human Resource Department or Monica, the Operations Supervisor would follow-through with the scheduling of drug testing, physicals, etc. of......

Words: 1291 - Pages: 6

Premium Essay

Chapter 1 Case 1 and 2 Case Study

...Robert Half International, Inc. 22 WAYS TO STRIKE OUT WHEN INTERVIEWING A recent survey was conducted among 150 companies to discover why a candidate who is capable of handling a job is not hired. The responses all relate to the crucial interview period. Twenty-two inevitable ways to “strike out” are listed below. If you really want the job, be careful to avoid them all. 1. POOR PERSONAL APPEARANCE A company will be more likely to hire someone who is well groomed and will represent their company in a professional manner. 2. LACK OF INTEREST AND ENTHUSIASM A passive and indifferent attitude is instantly recognized as “I don’t care if I get this job.” Sincere interest and enthusiasm about the position is essential. 3. TOO MUCH EMPHASIS ON MONEY Your interviewing goal is to sell yourself to the interviewer and get an offer of employment. Salary discussion is secondary. 4. CONDEMNATION OF PAST EMPLOYERS Present facts only surrounding the past positions. Interviewers will be sensitive to comments about past employers. Too much information may come across as gossip. 5. TALKING TOO MUCH Answer questions as asked without being abrupt; expound only to the point that the interviewer has a clear understanding of what you mean. Unnecessary conversation wastes time. 6. WEAK HANDSHAKE The interviewer’s first impressions are lasting impressions. A firm handshake shows confidence in yourself and you abilities. 7. REFUSAL TO TRAVEL AND/OR......

Words: 824 - Pages: 4

Premium Essay

Chapter 5 Video Case 1

...IRS put in place an audit system that tries to crackdown on employers who misclassify workers as independent contractor trying to avoid paying payroll taxes, other employment related expense such as Social Security, Medicare, and Unemployment taxes. The appeal of using outside workers has grown many small businesses that struggled to stay alive during the economic recession.                 So, what is the problem? Many studies have shown that local businesses misclassify anywhere from 10% to more than 60% of their workers as independent contractors, which they blamed on the complex tax codes that are out in place by the IRS. The codes are not in black and white standards like many of the IRS rules and regulations. The reason the IRS is cracking down on this issue is to boost tax revenue by making sure employers are paying for all staff workers. Despite the threat of a payroll audit, more small employers are finding that independent contractors are essential to remain competitive and keep technology, marketing, and sale growing.                 In this case we see why Human Resources Management is an important part of the organization. Because it has a significant source of competitive advantage, it’s also an important part of organizational strategies, and the way organizations treat their people. With the organization’s structure in (HRM), managers have to find people to fill the jobs that have been created or to remove people from jobs if business circumstances......

Words: 507 - Pages: 3

Free Essay

Abc, Inc. Case Study\

...ABC, Inc. Case Study Charles Ramsey Comm/215 Sept. 29, 2014 Margaret Mehl ABC, Inc. Case Study ------------------------------------------------- Introduction Hiring 15 new employees in early April as part of his first recruitment effort, Carl Robins is the new campus recruiter for ABC, Inc. Hired to work for Monica Carrolls, Operations Supervisor, these new potential employees require training on company policy, being oriented to the organization, and screened for drugs. Carl himself is behind on their training, has not completed all the required processing, in addition to the fact that some of the employees haven’t even completed applications, nor have submitted transcripts. Orientation needs to be arranged somewhere other than the original location, due to double booking conflicts. The training material also needs to be reviewed and confirmed for the employees prior to the seminar. Mr. Robins is quickly falling behind, so he needs to formulate a plan of action, and implement it concisely. ------------------------------------------------- Background Having successful hired 15 new people in early April, Carl had plenty of time to prior to June 15th in which to organize everything, but procrastinated until it became a scramble to handle everything at once. While he is in fact fairly new to his own job, having only been with ABC for six months now, he should still be able to handle this workload, and produce the desired results. This inexperience can explain some......

Words: 1703 - Pages: 7

Premium Essay

Chapter 5 Case Incident 1 and 2

...Susan Peláez Business 204 – Organizational Behavior Chapter 5 October 6, 2014 Case Incident 1 On the Costs of Being Nice 5-16. Yes, I believe that employers must choose between agreeable employees and top performers. In an ideal world, employees would have both these qualities: agreeability and great performance. However, for the most part – as the case states – agreeable employees tend to be good-natured, cooperative, trusting and accommodating, whereas top performers tend to focus on being leaders, or doing what is needed to do the job right, without caring for others. If an employer find amongst its possible future employees who have both these qualities, he or she should definitely be hired. If both qualities are not present in a single candidate for employment, then the employer must decide which is more important for the company: agreeability or top performance. 5-17. Agreeability is always important if you want your firm to have a good working environment and not a hostile one. However, there are instances in which being agreeable is more important. Such cases may be when dealing with others. For instance, people who work in the customer service sector must be agreeable, as customer satisfaction is very important. Another job situation could be working with patients or students – especially young ones. Being too agreeable could be harmful, for instance, in the real estate sector, where every employee wants to get more commissions by selling more properties.......

Words: 696 - Pages: 3

Premium Essay

Chapter 1 Case Study Ppt

...Chapter 1. Introduction to Data Communications Business Data Communications and Networking Fitzgerald and Dennis, 7th Edition Copyright © 2002 John Wiley & Sons, Inc. 1 Copyright John Wiley & Sons, Inc. All rights reserved. Reproduction or translation of this work beyond that named in Section 117 of the United States Copyright Act without the express written consent of the copyright owner is unlawful. Requests for further information should be addressed to the Permissions Department, John Wiley & Sons, Inc. Adopters of the textbook are granted permission to make back-up copies for their own use only, to make copies for distribution to students of the course the textbook is used in, and to modify this material to best suit their instructional needs. Under no circumstances can copies be made for resale. The Publisher assumes no responsibility for errors, omissions, or damages, caused by the use of these programs or from the use of the information contained herein. 2 Chapter 1. Learning Objectives • Be aware of the history of communications, information systems and the Internet • Be aware of the applications of data communications networks • Be familiar with the major components of and types of networks • Understand the role of network layers • Be familiar with the role of network standards • Be aware of three key trends in communications and networking 3 Chapter 1. Outline • Introduction: The Information Society • Brief histories of: – communications,...

Words: 2770 - Pages: 12

Premium Essay

Chapter 1 Case Study

...with record keeping In this case study the tradional functions are entering payroll information, employee status changes, and the administration of employee benefits. Traditional activities involve HR programs such as planning, recruiting, selection, training, compensation, and performance management. These activities can have strategic value for the organization if their results or outcomes are consistent with the strategic goals of the organization. Transactional: Transactional activities are the routine bookkeeping tasks—for example, changing an employee’s home address or health care provider etc. Transformational : Transformational activities are those activities that add value to the organization. In this case ,transformational activities are cultural or organizational change, structural realignment, strategic redirection, and increasing innovation. ********************************************************************************** Introduction: Human resources information systems (HRIS) can play an important part in a company’s HR function. Implementing an effective HRIS can be sure-fire for HR to stay on the cutting edge in its bid to deliver more effective and streamlined service. FUNCTIONS OF HUMAN RESOURCES INFORMATION SYSTEMS MANAGER: HRIS can assist human resources in numerous ways, but particularly in their day-to-day duties by streamlining workflow processes through control processes, system interfaces and database validation. 1)One of the most......

Words: 827 - Pages: 4

Premium Essay

Hospital Abc Case Study

...organization (Sheryl & Amy, 2012). According to the case study, the major issue is the difficulty in attracting new employees. To be more specific, Hospital ABC found that there are still vacancies in critical areas that have yet to be filled up. Even with extended block, the Hospital will have difficulty attracting good employees as there are many other private hospitals competing for the same pool of talent. These hospitals are not afraid to pay above average market rates to secure these employees. Organizations within the healthcare industry are competing for qualified applicants to safeguard future growth. As such, there is a need for organizations to analyze the existing market competition for talent and create the corresponding responses in terms of competitive reward packages. The recruitment policies of the competitors also affect the recruitment function of the organizations. To face the competition, many organizations have to change their recruitment policies according to the policies being followed by the other competitors. The recruitment policy of an organization states the objectives of recruitment and provides a structure for implementation of recruitment program. Of primary importance is to ensure the organization’s recruitment plan is reaching out to the right talent pool in filling open roles. At the same time, this needs to be done in a cost-effective and time-sensitive manner. Effective Recruitment Plan Steps: 1) DETERMINE YOUR RECRUITMENT GOALS:......

Words: 5489 - Pages: 22

Que No Hacer Con Un Millon de Dolares! | DEAD TRIGGER - Offline Zombie Shooter | < Capitulo anterior