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Club It Part

In: Business and Management

Submitted By jaydub
Words 357
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Club IT is a local music nightclub owned and operated by Ruben Keys and Lisa Tejada. Recently, Club IT has changed the inside looks of the club and done some heavy remodeling that has improved the business and surely has paid itself off. Then next thing in need of change is the information department. Club IT has asked me to come in and review the club and decide what changes I feel should be made. Since I have arrived, I have had a chance to get to know the staff, and become familiar with the business. After careful considerations, I have evaluated the status of this business, resources, supply chains, and customers. I have found three business problems in need of change at Club IT, and will suggest how these issues can be solved. While analyzing and evaluating Club IT, I have found three business problems that could stand to see some solutions. The first and most obvious issue is that the name of this club is Club IT; meaning information technology is and should be available. The problem with this is, Club IT only offers to its staff and customers a dial up internet connection. With using a dial up internet connection, the bandwidth is slow, can only provide a maximum speed of up to 56 kilobits per second, and limits access to certain medial like videos. Also, if any kind of software needs updated, it will be difficult to do so. Second, the Club IT websites has been designed to make things easy for the customers to offer a wide variety of options for music, and shopping for merchandise. The only thing missing is offering a different way to buy tickets to the club in advance. This is a method that needs to be used online, day and night, and any day of the week. This will help improve the convenience for the customer experience. Finally, the third problem I identified is that Club IT is lacking in communication. For suppliers and customers, the club only has one phone line available to do all of its business. Operating with only one phone line can...…...

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