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Conflict Management

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Conflict Management Plan

Doug Rose

MGT311 Organization Development

3 July 2012

Eve Barnett

University of Phoenix Material

Conflict Management Plan

1. Identify the available conflict management strategies and their strengths and weaknesses.

|Strategy |Strengths |Weaknesses |
|Competing |High degree of assertiveness |Win at all costs |
| |Used in emergency situations |Hurts others feelings |
| |Good for unpopular decisions |Viewed as abusive |
| | |If used in less than urgent situations could|
| | |cause resentment |
| |Parties show respect to each other |Takes longer to resolve |
|Collaborating |Works well in team setting |Both parties may not be open to |
| |Resolving previously unresolved conflicts |collaboration |
| |Non-confrontational |Avoids/ignores the issue |
|Avoiding |Good when winning is impossible |Delegates uncomfortable issues |
| |Good for trivial situations | |
|…...

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