Free Essay

Diversity Audit

In: Business and Management

Submitted By Nautilus76
Words 555
Pages 3
Homework
Reflective Paper: Diversity, What Does It Mean to You?

Today the world was radically changed from all sides. Things are not like in the past; all cultural fundamentals were upset by this change. Technological advances have also facilitates this situation; it helps and easily promotes peoples to move from a city to another one, from a country to another, from a continent to another.
Obviously, it has brought closer people from diverse origins. Thus, the world has become a small village. People are forced to live together by ignoring or considering their differences such as race, religion, national origin, age, gender and disability based on equal representation, valuing differences, embracing others, respect, inclusion. We call this fact diversity.
Taking in account diversity by organizations involved some considerations. That’s why implementing and managing diversity to be successful need adequate approaches.

The term “Diversity” is not sound simple; it refers to a range of elements as mix, numerous, variety… Here, it means a huge, large composition of people from different origins and backgrounds. In the broadest sense, it also include race, gender, ethnic group, age, personality, cognitive style, religion, social status, primary language, tenure, organizational function, education and more. Then, to effectively manage all this, we need to take in account many considerations and strategies to avoid frustrations and other consequences because it can harm or benefit organizations. The main challenge in the workplace is to maximize advantages and minimize disadvantages.
Like it or not, diversity will greatly increase in the coming years, that’s why HR Department must absolutely need to deal with diversity by set up efficient strategies and methods with issues as communication, change and adaptability. For instance, workers from diverse cultural backgrounds bring special and distinctive experiences and share diverse skills and different knowledge with their coworkers of their teams. It can benefit organizations by reinforcing teams face to change conditions and boosting productivity.
From my own experience at workplace, diversity is admitted by HR but there is no strategy or methods for its implementation. There is no restriction about hiring people from diverse nationalities and backgrounds. Moreover, no action has been taking to consolidate and capitalize workers knowledge. About others experiences I read, many companies and organizations are face to diversity challenge; they are polling workforce diversity and strongly work to maximize advantages and minimize disadvantages of diversity.
As advantages, we can note that it can really act on market share, increase adaptability, bring a variety of points of view, allows organizations to provide service on global basis, contribute to a more effective execution and others benefits. Concerning disadvantages, diversity can create tension between workers because of different approaches face to a situation; communication style can also affect environment; complaints face to negative attitudes such as harassment; misinterpretation of coworker’s behavior. All these aspects can hindered management time.

Managing diversity is a significant challenge for any serious organization. The role of manager is really essential in a workplace diversity; managers must appreciate and assist individuals within the team, consider and counterweight conflicts, opinions and needs. To avoid conflict, frustration biases and misunderstanding, any worker should be respected based on their performance not on their origins, gender, backgrounds, culture. All workers should have the same chance and should be treated equal. A good environment in a workplace can increase productivity and creativity.…...

Similar Documents

Premium Essay

Diversity

...Describe the organization The Organization I have chosen to Audit will be SunTrust Bank, Inc. SunTrust Banks, Inc., with total assets of $170.8 billion on March 31, 2011, is one of the nation’s largest financial services holding companies. Through its flagship subsidiary, SunTrust Bank, the company provides deposit, credit, trust, and investment services to a broad range of retail, business, and institutional clients. Other subsidiaries provide mortgage banking, brokerage, investment management, equipment leasing, and investment banking services. Atlanta-based SunTrust enjoys leading positions in some of the most attractive markets in the United States and also serves clients in selected markets nationally. The Company’s mission is to help people and institutions prosper by providing financial services that meet the needs, exceed the expectations, and enhance the lives of our clients, communities, colleagues, and ultimately our shareholders. SunTrust’s 1,665 retail branches and 2,924 ATMs are located primarily in Florida, Georgia, Maryland, North Carolina, South Carolina, Tennessee, Virginia, and the District of Columbia. In addition, SunTrust provides clients with a full selection of technology-based banking channels including online, 24-hour customer services centers, and the latest mobile devices. I am currently an employee of SunTrust Mortgage and the only African –American employee out of 25 people. The prior 2 other African American employees one left the company......

Words: 268 - Pages: 2

Premium Essay

Diversity

...Introduction Workplace diversity in simple terms is the inclusion of a variety of employees with different backgrounds. These differences can be expanded upon to not only include race and gender but to also include religion, culture, age, marital status, educational qualification, and many more. As companies become more globalized we will continue to see an increase in the number of diverse employees as well as the types of diversities within an organization. With this diversity comes some difficulties but the benefits exceed the negative by increasing an organizations competitiveness. This competitive increase is due to the ability of diverse groups to enhance creativity and innovation while making better decisions but only if diversity is properly managed. If organization want to become leaders in their market then effective practices and diversity initiatives must be a cornerstone beginning with Human Resource Departments and expanding though every aspect of the organization. Why encourage Diversity? One important if not overlooked reason is to meet legal requirements. The government has mandatory non-discrimination laws which can result in large monetary penalties or the loss of government contracts. Therefore, it makes sense to employ a diverse workforce if for no other reason than to prevent loss of revenue through legal ramifications. Second is organizational marketing strategy. Having a diverse workforce will assist in selling products to......

Words: 1831 - Pages: 8

Premium Essay

Starbucks Diversity Audit

...Executive Summary This paper will focus on the diversity audit that has been done for Starbucks Coffee Company. The audit will have a description of the company’s background along with viewing the company’s different types of practices that they use that involves diversity. We will be viewing the company’s statements and conducting research on previews interviews and even viewing news articles about the company. We will find out what the organizations diversity practices will consist of according to the deep research that will be conducted. The audit will consist of learning about the background of Starbucks and how the company addresses and approaches diversity within their organization. The paper will be focusing on David A Thomas and Robin J Ely’s three paradigms of diversity which consist of” discrimination and fairness, access and legitimacy and learning and effectiveness paradigm” to compare and contrast the methods that Starbucks uses as a form of diversity. Finally, making some suggestions and recommendation on how Starbucks can improve their current state of diversity. First we will discuss how Starbuck came about the companies background along with the diversity methods they have been using allowing them to become very successful. Organizational Background Howard Schultz is the CEO of Starbucks and the founder of this company since 1982. In his opening mission statement he states “Our mission: to inspire and nurture the human spirit-one person, one cup and one...

Words: 2578 - Pages: 11

Premium Essay

Ups Diversity Audit

...UPS Diversity Audit HR582 - Managing Global Diversity image Table of Contents Executive Summary Businesses as a rule consist of various structures, whether in its people, customers, or board members. With that being said, I have chosen to audit the diversity within the global organization: United Parcel Service (UPS). The diverse makeup of this company shows the assorted roles within each department from corporate management down to the actual labor force doing the work. Conversely, without proper management skills, managers could neglect to acknowledge the role of each part of the corporate structure. Consequently, a distinctive form of audit is necessary, an audit that can deliver information of how well UPS manages the diversity of its resources. In order to perform this audit properly, a set of sound quantitative and qualitative criteria is required. I will be evaluating the diversity initiatives of UPS, one of the most prolific package delivery service companies in the world. The assessment will indicated whether or not UPS has a sound ability of diversity management. Diversity Audit UPS Organizational Background I.1. Corporate History Currently, United Parcel Services Inc. is the largest package delivery company and leading universal provider of specialized shipping and logistics services in the world in terms of delivery scale. UPS delivered more than 10 million packages to millions of destinations in 200 countries, with over 462,000......

Words: 3835 - Pages: 16

Free Essay

Diversity Audit

...popular with younger people of all races while maintaining their affluence and exclusivity. J.Crew has reported a jump in sales corresponding to the increased diversity in their target markets. The retailer is also making strong efforts to tap into the buying of the lesbian, gay, and bisexual communities with their androgyny. The company has a desire to embrace change while maintaining the classic brand staples that they are known for. The company C.E.O. Millard Drexler is able to reshape his vision for the company by making store visits with the company president where they hear firsthand from customers and frontline sales associates. To help conduct my audit, I will use a diversity audit survey including, but not limited to, questions about recruitment & selection, application process, interviews, current retention and progression, training, company culture, equal opportunities, and time off. As a former J.Crew employee I have access to their hiring process and will also have access to interviews with current J.Crew employees. There has been a lot of media buzz about the company and the publics view of J.Crew and their diversity as a company and as a brand. I will be able to use these articles as research tools in addition to official company profiles from Businessweek. Conduct audit Write a description of diversity initiatives Conduct evaluation Prepare recommendations J.Crew Group, Inc. (n.d.) Social Responsibility. Retreived......

Words: 437 - Pages: 2

Premium Essay

Diversity Audit of Walmart

...HR 582 DIVERSITY AUDIT WALMART Yeliz Makuloglu Executive Summary An organization’s success and competitiveness depends upon its ability to embrace diversity and realize the benefits. When organizations actively assess their handling of workplace diversity issues, develop and implement diversity plans, they make business sense for both for profit and not for profit companies. Creating a diverse workforce provides tremendous opportunities for organizations and individuals to tap into the ideas, creativity and potential contributions inherent in a diverse work force. In this paper we will be analyzing WALMART and its diversity workforce. Most of the information was conduct from the manager who is working at WALMART located Clearlake. Organizational Background This paper will be evaluating the diversity initiatives of Wal-Mart. Sam, who first brought the idea of this corporation, traveled the country studying everything he could about discount retailing. He became convinced American consumers wanted a new type of store. Trusting his vision, Sam and his wife Helen put up 95 percent of the money for the first Wal-Mart store in Rogers, Ark. Discounters such as Kmart quickly expanded in the 1960s, while Sam only had enough money to build 15 Wal-Mart stores. In 1972, Wal-Mart stock was offered for the first time on the New York Stock Exchange. With this infusion of capital, company grew to 276 stores in 11 states by the end of the decade. The first Supercenter......

Words: 3994 - Pages: 16

Premium Essay

Diversity Audit

...DIVERSITY AUDIT SECTION 1 Managing Global Diversity Describe the organization The Organization I have chosen to Audit will be SunTrust Bank, Inc. SunTrust Banks, Inc., with total assets of $170.8 billion on March 31, 2011, is one of the nation’s largest financial services holding companies. Through its flagship subsidiary, SunTrust Bank, the company provides deposit, credit, trust, and investment services to a broad range of retail, business, and institutional clients. Other subsidiaries provide mortgage banking, brokerage, investment management, equipment leasing, and investment banking services. Atlanta-based SunTrust enjoys leading positions in some of the most attractive markets in the United States and also serves clients in selected markets nationally. The Company’s mission is to help people and institutions prosper by providing financial services that meet the needs, exceed the expectations, and enhance the lives of our clients, communities, colleagues, and ultimately our shareholders. SunTrust’s 1,665 retail branches and 2,924 ATMs are located primarily in Florida, Georgia, Maryland, North Carolina, South Carolina, Tennessee, Virginia, and the District of Columbia. In addition, SunTrust provides clients with a full selection of technology-based banking channels including online, 24-hour customer......

Words: 518 - Pages: 3

Premium Essay

Diversity Audit

...Diversity Audit Managing Global Diversity HR582 June 16th 2011 The organization that I have chosen is National Consumer Panel or NCP. I have been working for NCP for a year now and I decided to use them for this project for two reasons. One is because I currently work there and will have access to the information I need and two I feel that the company can be more diverse when it comes to upper management. I work as a Customer Service Representative for NCP in Syosset, New York. NCP gathers information from consumers (who we call panelist) and sells that information to businesses that are interested in consumer shopping interest. We gather this information by sending our panelist a barcode scanner which they use whenever they purchase an item, then once a week they transmit that information over to us. They also are sent surveys about the products they purchase and there likes and dislikes of various items. My first step will be to retrieve as much information about the company and their position on diversity. I should be able to get this information from the HR department and their intranet site. Although this company is nationwide I will narrow my research to the New York office. From there I plan on interviewing with personnel from HR and upper management, I feel that this will not be a problem because I do have a working relation with all these people. Once I have gathered all my information I will begin to determine what is the right course of action for this...

Words: 2832 - Pages: 12

Premium Essay

Diversity

...Diversity of New York Life Karrie McHugh Managing Global Diversity Table of Contents Page 3 - Executive Summary Page 4- Organizational Background Page - Selected Criteria/Audit Method Page - Description of the Organization’s Diversity Initiatives Page - Evaluation of the Organization’s Diversity Initiatives Page - Recommendations Page - References Executive Summary This paper is designed to explain the diversity audit on New York Life. They are a large organization that has been around since 1869. They have been a life insurance company that has survived through many tragedies. They claim to be a very diverse workplace. New York Life has established a diversity program that states “The New York Life Supplier Diversity Program is designed to ensure that diverse businesses have equal access to our procurement processes. Currently, the businesses we include as diverse suppliers are minority-owned, women-owned and Lesbian, Gay, Bisexual and Transgender (LGBT)-owned businesses. Our program has the enthusiastic support of our Chairman, President and CEO, Ted Mathas. Some of our current initiatives involve exploring innovative approaches to facilitate diverse business inclusion in non-traditional areas like management consultants and investment firms. We will continue to expand our customer base for diverse businesses and participate in activities that will introduce the company to new diverse suppliers. We are also encouraging our prime suppliers to......

Words: 267 - Pages: 2

Premium Essay

Audit

...Auditing HW #1 – Aug 26 1-36: a. Explain why management might want an independent audit of its financial statements. McIver’s management may want an independent audit of its financial statements for several reasons. First of all, due to the desired increasing growth, there is now a greater risk that salesmen and/or managers could report inflated numbers that align with management’s goals. An independent audit would be beneficial in discovering any such activity. Also, if McIver’s acquires the other swimwear distributorship there is an added risk. McIver’s probably does not have an in-depth knowledge of the other company, so an independent audit could also bring to light any malfeasance on the acquired company’s end. Finally, McIver’s could desire to go public in the near future considering its growth. Audits are necessary for public companies, and so it would make sense that management would want one. b. What are the factors that McIver’s might consider in deciding whether to seek an audit from a large national audit firm, a regional audit firm, or a local firm? McIver’s decision of whether to hire a national, regional, or local audit firm should be determined by various factors including quality, cost, familiarity with the industry, and familiarity with the region. Generally speaking, if McIver’s number one aspect of the audit was quality, they would choose a national firm. The downside of that would be the cost, which is generally higher. A local firm on the......

Words: 1732 - Pages: 7

Free Essay

Diversity

...SUNY Empire State College Diversity Research Paper: M5 Diversity Audit Angela Politzi Diversity in the Workplace BME-213164 Dr. Robin Churray June 7, 2015 Criteria For the criteria of measuring the effectiveness of the diversity within MasterCard, I will research different aspects that reflect their commitment to having a strong diversity image. I will assess their various diversity programs and analyze how they are benefiting the organization, in terms of capturing market share and retaining and attracting diverse employees. I will also look at their hiring practices, and search for statistics on how many diverse employees hold executive positions. I will also research their supplier diversity commitment and see how their business shows their dedication to this commitment. A strong diversity image should be visible just from the company’s website, as in this day and age, a website is a common place for one to find out more about a company. There should be bountiful information about how MasterCard embraces diversity, and it should be easily found, not buried deep into the contents of the website. They should have a prideful and excited attitude about how diversity can shape their organization. Their diversity programs should show a lot of initiative. A strong organization would have multiple resources for diverse employees to use, being sure not to leave out any one diverse group. Everybody should have a home, and should have others that they will be able to......

Words: 2059 - Pages: 9

Free Essay

Diversity Audit

...Table of Contents Executive Summary 2 About TimoTel 2 TimoTel & Supplier Diversity 3 Criteria and Methods 3 The Business Case for Diversity, its Challenges & Awareness 4 Diversity Challenges 5 Recommendations 5 References 7 Executive Summary A diverse workforce is more common today than it was decades ago, and is a challenge more companies are faced with today. Multi-generations are working side by side, learning from one another’s experiences. Immigration has increased from 979,000 to 1,120,000 in 2011 [census.gov], and the proportion of fforeign workers has grown as a result. Same sex unions are legal in some areas, women are working, etc. all leading to a more diverse work environment. TimoTel presently does not appear to have diversity as a focal area in long term business objectives, as you will find in the visions and values illustrated later, but it does place responsibility and accountability for the success of the company on its people. Diversity and diversity management are hardly taken into consideration and have to be developed yet. The TimoTel Officers is comprised of ten males (no females), eight of which are Caucasian; the Board of Directors also has ten members, of which eight are Caucasian males, and two females. About TimoTel TimoTel, a company whose beginning started in 1965, manufactures and designs telecommunications equipment for service providers (customers include wireline, wireless, cable TV companies and......

Words: 1435 - Pages: 6

Premium Essay

Diversity Audit in Mental Health

...A Diversity Audit in Mental Health Setting TABLE OF CONTENTS EXECUTIVE SUMMARY Page 3 INTRODUCTION Page 4, 5 BACKGROUND Page 5, 6 LITERATURE REVIEW Page 6, 7, 8, 9 BENEFITS OF MANAGING DIVERSITY Page 9, 10 PROGRESS TOWARDS MANAGING DIVERSITY Page 10, 11 RESEARCH QUESTIONS Page 11, 12 METHODS ` Page 12, 13, 14 DISCUSSION Page 14, 15, 16 LIMITATION Page17, RECOMMENDATIONS Page 17, 18 REFERENCES Page 19, 20, 21, 22 APPENDIXES A Page 23 APPENDIXES B Pages 23, 24, 25, 26 EXECUTIVE SUMMARY The purpose of this study was to determine the extent to which......

Words: 5237 - Pages: 21

Free Essay

Diversity Audit

...Diversity Audit DeVry University Kinect Orlando The diversity study will examine a localized organization within DeVry University. There have been perceptions by many of the employees in this organization that there has been blatant reverse discrimination by the management, who at the time were African American. The situation has changed considerably as this organization has grown, however the events of a couple of years ago are worth a closer examination. DeVry University’s new online student enrollment is handled by their Kinect Division. This organization has over five hundred employees located mainly in the Chicago area and a remote center in Orlando constituting nearly one hundred employees. There are current plans to add an addition four hundred enrollment advisors in DeVry’s new building located in downtown Chicago. . This paper will discuss the challenges which the Orlando location has experienced. Currently the Orlando location consists of nearly ninety Admissions Representatives, seven Assistant Directors of Admissions (front line management running teams of approximately ten representatives apiece), three Directors of Admissions and one Senior Director of Admissions. The site also has a support staff of six, however, they will not be considered in this paper due to the negligible impact this team has upon the subjects being discussed. The responsibilities of the admissions advisors are vast and varied, perhaps the best...

Words: 1376 - Pages: 6

Free Essay

Diversity Audit

...April 08, 2012 DIVERSITY AUDIT Company Highlights Merck and Company, Inc., a pharmaceutical leader, has a clear vision which is to make a difference in the lives of people globally through their innovative medicines, vaccines, biologic therapies, consumer health and animal products. The company’s core strength is the skill, integrity and creativity of its people. Merck employees, while remarkably diverse in background, training and life experiences, are all motivated by innovation and their mission of providing products that save and improves lives around the world. Under the leadership of Kenneth C. Frazier, who serves a threefold role: Chairman of the Board, President and Chief Executive Officer, Merck and Company reflects its corporate values and guides in day-to-day decision making. Merck recognizes that the world is changing and they have to keep up with the changing demands. The company’s vision is “a commercially sustainable business that both increase the accessibility of products globally and helps build local capacity for quality, healthcare services for those who need them most. Background Merck and Company is an innovative, global healthcare leader that is committed to improving health and well-being around the world. Merck and Company is a very unique leader in its diversity outlook. The company, sort of like IBM, encourages diversity through their employees......

Words: 1032 - Pages: 5

Importance of Computer in Businesses - 2154 Words | I The Female Robot | P.J. Voeten