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Final Project: Case Analysis

In: Business and Management

Submitted By trishgal
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MAN 432

This case study on the Diamond Wipes International Company will use management concepts to answer inquiries about the company. Context from the textbook will be used to support the answers and fully detail the company’s management views.

1. What leadership style did Eve Yen use with her employees? Describe her actions that support your choice. (Chap 19)
Eve Yen should have determined what she needed the employees to do before hiring them. Unless a person is trained, they cannot fulfill the requirements of the position in a new company. Her answer to the problem when individuals didn’t follow through as she expected them to do was to fire them and take everything back. Founders often are the creative force behind a business, but have trouble delegating to others. Eve Yen appears to follow this model fairly closely. The difference is that she was willing to hire someone in a general manager position as well as department heads and office assistants. Yen was somewhat impatient in light of the lack of preparation before hiring employees as well as the lack of training provided. Yen lacked the professional management skills to make the necessary changes to the business as it increased in size. Yen delegated tasks, but apparently did not empower people to do the tasks. Yen’s leadership style was commanding, but lacked the follow-through required to make this style work 2. What aspects of Eve’s leadership approach directly or indirectly affected the problems that developed? Clearly explain the connections between Eve’s behaviors and the resulting problems. (Chap 19)
Eve Yen had no prior knowledge of being a business owner, nor did her team have the managerial experience. Ms. Yen didn’t have the experience of hiring qualified employees that would be able to handle all of the challenges that would come with great rapid growth of a business. Eve’s…...

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