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Growing Managers

In: Business and Management

Submitted By glemba2
Words 476
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AKR Senior Manager Program
Growing Managers
Study Questions
Please be prepared to discuss these questions in the classroom:

1. What does Richardson think makes a good manager?
She thought meeting target and exceeding that will be testimony of her success.

2. What did Richardson do right when she started her new job?
Studied about the team members about their performances and some personal information from her predecessor’s notes.

What mistakes did she make?

What might have helped Richardson get off to a better start? 1. If she was introduced by the regional sales manager, Campbell. 2. Proper analysis of a. personality of people involved and b.) Situation analysis.
Richardson should have diagnosed the situation before deciding her strategy. 3. Critique Richardson’s first meeting. How could she have made a stronger impact on her team that first day?

Describe some ways Richardson might effectively build her team.
Assigning challenging roles is a proven to get people respond with greater efforts and commitments.

4. In your opinion, who is at fault for Richardson’s poor performance?
She was energetic, ambitious and very hard working salesperson at Chicago. She had much experience in the field of sales, but was inexperienced in paperwork and management. She had been working as a team member and had no experience as a team leader. Though she took management training courses and did some self-study of leadership books as well, she lacked confidence and was not very clear about her duties and responsibilities.
Her supervisor, Campbell, the regional sales manager was very busy, non-communicative and having high expectations from Richardson. Campbell did provided enough information to Richardson about the previous sales manager and the reasons for which the previous sales manager was fired. She also never gave…...

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