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Hospitality an Tourism Industry

In: Business and Management

Submitted By dannie34
Words 1145
Pages 5
Danielle Bates
Darrin Stern
HTM 100

Managing a restaurant in Baltimore, Maryland has many operational challenges. Restaurants deal with food, people and are a vital part of our everyday lifestyles because we are a society on the go, we visit them several times a week to socialize, as well as to eat and drink. It is a serious combination because people are very sensitive about their food and service. Several different challenges come to play in the restaurant industry. These challenges include regulatory issues, social concerns and competitive issues.
Regulatory issues are laws and systems that have been established to help ensure that the food served in restaurants is safe. Bacteria develop very easily if given the chance. The local Health Department will send out inspectors to make certain that the chefs and waiters are following the appropriate guidelines. Inspectors will issue penalties for minor violations and can shut you down for major violations. Some restaurants prepare for health inspections by holding random drills in which a manager or another member of the staff conducts a random mock inspection of the restaurant. This is designed to keep employees on their toes, and to identify problems, which will be spotted by the health inspector. Practice inspections can be performed using the same checklist utilized by the health department, to ensure that all aspects of a real restaurant health inspection are covered.
Social concerns in a restaurant are very important especially the cleanliness of the restaurant. Many restaurants in Baltimore got low scores for being extremely dirty or have food that is going bad. Some of the restaurants may be just a small restaurant and not extremely popular, but some of the restaurants that got low scores on the report are some Baltimore’s…...

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