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Information Technology

In: Business and Management

Submitted By kathyapgar
Words 416
Pages 2
Information technology affects almost every aspect of the business world in today’s modern society. Within a matter of decades both internal and external processes have been transformed. For example, managers no longer handwrite reports for their office staff to type or use mail to correspond with clients or post flyers to communicate with employees. My department at Princeton University has experienced these types’of scenarios over the past five years.
Five years ago, our procedures and computers systems were antiquated. The need for technology was essential to provide better communication and improve procedures, especially in a department that has over 200 employees who work in different locations throughout the University such as dorms, academic buildings, and athletic facilities. For instance, my department’s time-off request procedure and the process by which supervisors receive their daily work orders were lengthy, required several steps, and needed to be modernized. Realizing how outdated these procedures were, my department sought out several different types of technology to help improve its overall functionality. Technology acquired included, Sharepoint, Ipads, and EZ Maxmobile App. In just a short period of time, these products have significantly improved communication and procedures throughout the department and enhanced our customer service to our clients.
The use of Sharepoint, a web-based intranet that streamlines the management of and access to data, has enhanced the department’s the time-off request procedure which is now automated. Sharepoint has also improved communication to employees by allowing them to receive announcements and documentation instantly.
The EZ Maxmobile App, which works along with the Maximo software (IBM Maximo Asset Management software), allows supervisors to receive their daily work orders instantly on their Ipads…...

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