Premium Essay

Is Herzberg Correct?

In: Business and Management

Submitted By abrakadabra
Words 355
Pages 2
Is Herzberg correct?

Herzberg’s theory starts with the premise that the factors involved in gaining job satisfaction and motivation are completely separate and distinct from the factors that lead to job dissatisfaction.

He believes that motivator factors that are intrinsic to work are achievement, recognition for achievement, the work itself, responsibility, and growth or advancement. He said that motivators are the primary cause of job satisfaction and they cause positive job attitudes, because they satisfy a workers needs for self-actualisation, which is the individual’s ultimate goal.

He stated that hygiene factors were the contrast to motivators, and were the primary cause of unhappiness in work. These are extrinsic to the job and include company policy, administration, supervision, interpersonal relationships, working conditions, salary, status and security.

Herzberg states that management might challenge the employee by increasing the amount of production expected of him or her, i.e instead of tightening 10,000 bolts a day, he or she might be challenged to see if they can achieve 15,000 bolts a day. While the management sees this as challenging and engaging the employee, it merely enlarges the meaningless of the job.

Critics find it quite strange that Herzberg’s two sets of factors fit so neatly into two boxes, intrinsic (contributing to job satisfaction) and extrinsic (to dissatisfaction).
In a study by Ewan (1963) it was found that hygiene factors (the dissatisfiers), for example, a new company policy, could in fact act as a satisfier, while satisfiers sometimes acted in the predicted manner, and sometimes left workers feeling indifferent.

It is said that Herzberg’s theory is flawed in the sense that results tend to reflect defensive processes at work within the individual. This is because individuals are more likely to perceive causes of…...

Similar Documents

Premium Essay

Herzberg Theory Report

...performance in any way? Did this feeling have an impact on your personal relationships or your well- being? (2) Recall a time on the job that resulted in negative feelings? Describe the sequence of events that resulted in these negative feelings. RESEARCH RESULTS It appeared, from the research, that the things making people happy on the job and those making them unhappy had two separate themes. a. Hygiene factors- Hygiene factors are those job factors which are essential for existence of motivation at workplace. These do not lead to positive satisfaction for long-term. But if these factors are absent / if these factors are non-existent at workplace, then they lead to dissatisfaction. b. Motivational factors- According to Herzberg, the hygiene factors cannot be regarded as motivators. The motivational factors yield positive satisfaction. These factors are inherent to work. These factors motivate the employees for a superior performance. These factors are called satisfiers. SATISFACTION (MOTIVATION) Motivation-Hygiene Theory:  Five factors stood out as strong determiners of job satisfaction: * Achievement - A goal achievement gives a great feeling of accomplishment. The goal must be challenging requiring initiative and creativity. The opportunities must exist for a meaningful achievement otherwise workers become sensitized to their environment- and begin to find faults with it. * Recognition- Recognition of an employee's contribution is highly morale......

Words: 2363 - Pages: 10

Premium Essay

“Herzberg (1968) Argues That Pay Is a “Hygiene Factor”. Critically Evaluate His Position Drawing on Your Understanding of What Motivates Individuals and Groups.”

...“Herzberg (1968) argues that pay is a “hygiene factor”. Critically evaluate his position drawing on your understanding of what motivates individuals and groups.” This assignment will look at the origin of Herzberg’s theory, those who agree with Herzberg’s two-factor theory and those that disagree with his two-factor theory. The assignment will look into what motivation means to individuals, and how motivation creates job satisfaction. It will then be possible to evaluate the relevance of Herzberg’s and how relevant it is to all individuals. Herzberg carried out a survey interviewing 200 Engineers and Accountants from Pittsburgh in the 1950’s. From his findings he came up with the two-factor motivation theory which consisted of motivational factors and hygiene factors. Both factors affect motivation in the workplace, but are very different and are completely unrelated. “Motivators refer to factors intrinsic within the work itself like the recognition of a task completed” (Tietjen & Myers, 1998) while “hygiene factors tend to include extrinsic entities which do not pertain to the worker’s actual job” (Tietjen & Myers, 1998). Motivators make the employee content and when they are present they increase job satisfaction. They were named intrinsic factors as they are factors that are related to the job itself. Hygiene factors do not make the employee happy when they are present but they do dis-satisfy when they are not present or are in shortfall, the hygiene......

Words: 2152 - Pages: 9

Premium Essay

Herzberg Two- Factor Theory of Motivation

... 1.0 EXECUTIVE SUMMARY This Paper critically examines the applicability of the Herzberg two factors of motivation in Tanzania context. In attaining that task, this work has made concern on finding the concept of necessary terms about the theory, salient features of the theory, explanation of the two factors (hygiene and motivational), applicability of the Herzberg’s two factors theory in Tanzania context with practical examples, limitations and implications of the theory, and finally the concluding summary. 2.0 HERZBERG’S TWO FACTOR THEORY OF MOTIVATION This is the theory introduced by Frederick Herzberg who was a behaviorist scientist in 1959 with the aim of finding out factors which lead to job satisfaction in workplace. Herzberg extended the work of Maslow, developed the content theory of motivation. The study was conducted by starting with 200 engineers and accountants at Pittsburgh firm in which workers were asked to recall for situation when they had experienced satisfactory and unsatisfactory feelings about their job (Cole G, 2004). He asked some questions as a means of understanding employee satisfaction. He set out to determine the effect of attitude on motivation, by asking people to describe situations where they felt really good, and really bad, about their jobs. The questions asked were: 1. When did they feel exceptionally good about their job? 2. When did they exceptionally feel bad about their jobs? 3. What do people want from......

Words: 2645 - Pages: 11

Premium Essay

The Correct Answers for Bus 308 Quizzes

...Answers Possibly for week 1 Quiz in BUS 308 The correct answer for each question is indicated by a . | ------------------------------------------------- Top of Form | 1 CORRECT | | A random sample is selected so that on each selection from the population every unit remaining in the population has an equal chance of being chosen. | | | A) | True | | | B) | False | | | | | | | | 2 INCORRECT | | Any characteristic of a population unit is called a(n): | | | A) | measurement. | | | B) | sample. | | | C) | observation. | | | D) | variable. | | | | | | | | 3 INCORRECT | | An example of a qualitative variable is the mileage of a car. | | | A) | True | | | B) | False | | | | | | | | 4 INCORRECT | | A list of all of the units in a population is called a: | | | A) | census. | | | B) | frame. | | | C) | sample. | | | D) | variable. | | | | | | | | 5 CORRECT | | Which of the following is a quantitative variable? | | | A) | The make of a TV | | | B) | A person's gender | | | C) | The mileage of a car | | | D) | Whether a person is a college graduate | | | E) | Whether a person has a charge account | | | | | | | | 6 INCORRECT | | Measurements from a population are called: | | | A) | statistics. | | | B) | observations. | | | C) | variables. | | | D) | inferences. | | | | | | | | 7 INCORRECT |...

Words: 1902 - Pages: 8

Free Essay

Article on Fredrick Herzberg

...Fredrick Herzberg 10/14/2013 I strongly agree with the model, because he stated a strong point about how we can relate people’s hygiene and their environment to their work and motivator satisfaction and also the satisfaction of lower-order needs at work for some people. This model may apply in many ways for example in a working place, if a person that is every cautious about his hygiene and cleanliness is employed in a place where they have little or no hygiene tolerance this person would not be a able to function properly because of his environment and would most likely not perform as supposed in his work because they would be more focused on trying to clean and make the environment soothe them most of the time instead of carrying out their activities. Another example that this model may apply to competition in offices when workers are not satisfied with their current level at the job or their current salary they tend to have grudges against each other and this would definitely cause disarray in the office place amongst the workers, this situation occurs very often at many work places. My model would state that life changes according to the way you want it to this means that the way you act or behave towards different situations would determine how your life could change easily in certain circumstances people act differently so this can......

Words: 523 - Pages: 3

Premium Essay

Fundamentals to a Grammatically Correct Paper

...James C Vincent II MRS. IVERS English Composition Fundamentals 2/21/11 The fundamentals to a grammatically correct paper Most papers start out with some type of argument in which is supported by a list of claims as evidence. Usually it begins with an attention getter that gives interest in the material. One thing to really create is the thesis statement. The first paragraph usually states the three main points of the body of the paper. The audience must be able to answer these questions to really have read a good paper: why, what, where, and when. There are other important variables to a good research paper. For Example if you’re doing a paper about fishes, the writer should go to an aquarium or a place with fishes. One of the most important points of the paper is why because people want to know the whole purpose. A lot of times when you’re explaining why you should use four or five points that support why. This is a relatively easy point because it references to the sole purpose of the whole paper. Also supporting that is the development of the ideas by using factual knowledge. Sometimes draw relationships between the different points to show how there all connected in some way. The second thing that is one key to a good essay is the how. This is the most factual information because this is where the writer would start the story. That means the dates and events would have to be in logical order. Also explain the steps that led up to what in......

Words: 413 - Pages: 2

Free Essay

Correction Plan Within Communication for Correct Billing

...Correction Plan within Communication for Correct Billing The various combinations of communication skills required within any team are differentiated because there are differences that each team posses. The skills in which my team requires would be; the ability to analyze the situation, the ability to isolate the problem, and the ability to insert the correct fixation in the codes as well as the information that is due for the data entry. Simply one person, can in fact, solve this billing issue. I feel it would be better to use a problem-solving team which will reduce the time it takes for fixing errors as well as optimizing the efficiency in which production and the payments of the doctors can resume without any further delays. Before I talk about the way I will be organizing and structuring my team, I want to talk about problem-solving. The steps of problem-solving are; defining the problem, establish the criteria, consider a solution, select a solution, implement a solution, and follow-up on the solution (Cheesebro et al., 2010). I will hold a meeting with my team so we can define the problem, and we all can come up with a clear understanding of why these billing issues have occurred. Then we will analyze the findings of what the team has found. I will then have my team come up with a list of solutions. We will then start to consider all the solutions that have been provided, select the most reasonable solution so we can implement that solution in fixing this......

Words: 680 - Pages: 3

Premium Essay

Maize Milling Machine Correct Operation Is the Basis for Performance

...Maize milling machine correct operation method is the basis for the next step of maize milling machine performance. With social development, people lay more and more emphasis on food nutrition. Maize nutrition also causes our attention. Meanwhile, maize milling machine usage is more and more widely and the market has increasing demands for maize milling machine. We should abide by the operation rules to ensure the normal running. 1. When the maize flour yield is abnormal, we can draw out the screw shaft, check the cage bar and screw shaft abrasion. Change the wearing parts in time. Each lubrication part should prevent dust and other impurities. Each year, we should check the engine oil quality of the reduction gearbox once. If there has any degenerative oil, we should change all of the engine oil. 2. No quality, no production value. No quality, no market. No quality, no profits. No quality, no life. Therefore, we should try our best to improve quality, yield, safety, and reduce energy consumption. 3. To make MAIZE MILLING MACHINE usage more effective, we should operate maize milling machine according to the equipment operating instruction. Keep regular maintenance on the equipment. Avoid any error in production caused by incorrect operation. It’s better to have the professional maize milling machine engineers on scene to guide for you how to detect and maintain if you are not familiar with this. Usually the maize milling machine manufacturers will provide such......

Words: 363 - Pages: 2

Premium Essay

Frederick Herzberg

...Frederick Herzberg Herzberg’s Motivational Factors By David Sweney Ivy Tech Community College Motivation, providing with reason to act in a certain manner. I believe motivation comes in various forms and values, take for instance that some people are naturally motivated, others are not motivated at any cost, motivation to me has its own individuality that lies within each individual. My beliefs are that a certain degree of motivation is or is not distilled in us by how we were raised, if your parents were motivated people, I think that you are likely to be a more motivated person, or if you watched your parents just float by you are likely to do that also, now don’t get me wrong it doesn’t always work out that way because we are all individuals, but it seems to play a factor in motivation to me. I personally would not work any harder or any less if my schooling was paid for, I am the kind of person that believes that you give 100% at any thing you do 100% of the time, my...

Words: 524 - Pages: 3

Premium Essay

Acc 280 Final Exam - Correct Answers

...ACC 280 Principles of Accounting Chapter Questions ACC 280 FINAL EXAM - CORRECT ANSWERS Chapter 4 1. It is not true that current assets are assets that a company expects to 2. After closing entries are posted, the balance in the owner's capital account in the ledger will be equal to 3. When using a worksheet, adjusting entries are journalized 4. Liabilities are generally classified on a balance sheet as Chapter 5 5. At the beginning of the year, Hinz Company had an inventory of $400,000. During the year, the company purchased goods costing $1,600,000. If Hinz Company reported ending inventory of $600,000 and sales of $2,000,000, the company's cost of goods sold and gross profit rate must be 6. The Merchandise Inventory account is used in each of the following except the entry to record 7. On a classified balance sheet, merchandise inventory is classified as 8. The Sales Returns and Allowances account does not provide information to management about Chapter 6 9. Merchandise inventory is 10. Lee Industries had the following inventory transactions occur during 2010: 11. The company sold 51 units at $63 each and has a tax rate of 30%. Assuming that a periodic inventory system is used, what is the company's gross profit using LIFO? (rounded to whole dollars) 12. Shandy Shutters has the following inventory information. Nov. | 1 |......

Words: 1109 - Pages: 5

Premium Essay

Correct Referencing

... A few patches of unreferenced information, although content is generally logical 0-10 Paper has not addressed topic adequately. Or it has addressed some of the sections superficially. The paper is filled with chunks of unreferenced information. Generally a ‘cut and paste’ paper with no clear link to the topic. No abstract and methodology. k Research evidence: 20marks 11-20 Correct in-text referencing according to the University guide. All references are accurate and relevant to content. Most research evidence supports writer’s views 5-10 Correct in-text referencing according to University guide. Most references are accurate and relevant to content. Some research evidence to support writer’s claims 0-4 NNo in-text referencing, minimal or incorrect in-text referencing, Evidence does not support writer’s claims. Paper filled with unreferenced quotations or chunks of information from different on-line sources and no writer’s voice. Language: 20marks 11-20 A generally well edited paper-very few spelling mistakes, clear expressions, correct register and tone, formal style and grammatically correct sentences 5-10 Edited but paper still has many language errors, several incorrect and confusing sentences 0-4 No or minimal evidence of editing, paper fraught with spelling mistakes, unclear expressions-paper is verbose and writer’s style is informal with inappropriate vocabulary. Most sentences are grammatically incorrect and confusing. Structure: 10marks 8-10 Logical...

Words: 912 - Pages: 4

Premium Essay

1. Is Ted Levitt’s Premise on Globalization and Standardization Correct?

...International Business Assignment 3 1. Is Ted Levitt’s premise on Globalization and standardization correct? Based on the two major industries that he is comparing such as multi-national versus global corporations, Ted Levitt's premise on Globalization and Standardization are correct. At some Standardization is prevailing to be a better option for business and consumers than Globalization and in certain aspects Globalization is a prevailing factor. For example, the definition of standardization in terms of operating a business with its products or services is to decrease the cost of production as well as price of the product or service and at the same time provide a high quality of that product to make it a standardized product in order for consumer to take interest in your company. On the other hand, Globalization is more of a Model-T that was created by Henry Ford, that an industry should serve the taste and interest of different people around the world, based on their idea of necessity of certain things in life. In some aspect it is a genuine matter that consumers would be interested in buying what is necessary in their daily lifestyle, however, industries are required to view the bigger picture from a standardization aspect. Standardization view suggests that with low cost and high marketing value, consumers can be attracted to purchase your product. 2. Are firms being forced to globalize (become multi-nationals) due to market pressures regardless of......

Words: 537 - Pages: 3

Premium Essay

The Correct and Proper Golf Setup and Swing

...The Correct and Proper Golf Setup and Swing While there are many factors in determining the outcome of a golf shot, setting up the proper golf stance is the foundation upon which all other mechanics are built. The proper stance is made up of multiple factors. The entire outcome of the shot depends on setting up properly. There are three elements that comprise the proper golf stance: grip, stance, and body placement. Your grip must be firm with hands in their proper places. The stance is crucial to making your weight shift correctly. The golfers' body placement must be comfortable, with all elements in their proper places. The proper golf starting position allows for the perfect golf shot. The stance detailed below is for a right-handed person. Your hands must be placed in on the end of the club creating a grip. The backside of the left hand should be placed two fingers below the end of the club. The right hand should be directly below the left with both thumbs pointing down the shaft towards the club head. It should be held like you are shaking hands with someone. Next, lock the right pinky finger with the left index finger, so that your hands are locked together. The left wrist should always be slightly bent outwards. The golfer should squeeze the club lightly, good grip strength is one that can hold the club, yet does not feel as though you are choking it. It would be adequate to say that your grip should be loose enough not to hurt an animal but tight enough as to keep......

Words: 1454 - Pages: 6

Premium Essay

Bus 515 Final Exam 100% Correct Answers

...100% Correct Answers To purchase this visit here: Contact us at: BUS/515 Final Exam Part 1 & 2 Correct Answers 100% Scores BUS 515 Final Exam Part -1 BUS 515 Final Exam Part - 2 BUS 515 Final Exam 100% Correct Answers To purchase this visit here: Contact us at: BUS/515 Final Exam Part 1 & 2 Correct Answers 100% Scores BUS 515 Final Exam Part -1 BUS 515 Final Exam Part - 2 BUS 515 Final Exam 100% Correct Answers To purchase this visit here: Contact us at: BUS/515 Final Exam Part 1 & 2 Correct Answers 100% Scores BUS 515 Final Exam Part -1 BUS 515 Final Exam Part - 2 BUS 515 Final Exam 100% Correct Answers To purchase this visit here: Contact us at: BUS/515 Final Exam Part 1 & 2 Correct Answers 100% Scores BUS 515 Final Exam Part -1 BUS 515 Final Exam Part - 2 BUS 515 Final Exam 100% Correct Answers To purchase this visit here: Contact us at: BUS/515 Final Exam Part 1 & 2 Correct Answers 100% Scores BUS 515 Final Exam Part -1 BUS 515 Final Exam Part - 2 BUS 515 Final Exam 100% Correct......

Words: 644 - Pages: 3

Premium Essay

Acc 290 Week 5 Wileyplus – 100% Correct

...ACC 290 Week 5 WileyPLUS – 100% Correct To Buy This material Click below link Question 1 In its first month of operation, Kuhlman Company purchased 310 units of inventory for $5, then 410 units for $6, and finally 350 units for $7. At the end of the month, 380 units remained. Compute the amount of phantom profit that would result if the company used FIFO rather than LIFO. Question 2 Sadowski Video Center accumulates the following cost and market data at December 31. Inventory Categories | | Cost Data | | Market Data | Cameras | | $11,475 | | $12,565 | Camcorders | | 8,599 | | 9,289 | DVDs | | 11,359 | | 10,039 | Compute the lower-of-cost-or-market valuation for Sadowski inventory. The lower-of-cost-or-market value | | $ | Question 3 The financial statements of Tootsie Roll are presented below. Answer the following questions. (Give the amounts in thousands of dollars, as shown in Tootsie Roll’s annual report.) What did Tootsie Roll report for the amount of inventories in its Consolidated Balance Sheet at December 31, 2011? At December 31, 2010? (Round amounts to thousands.) Compute the dollar amount of change and the percentage change in inventories between 2010 and 2011. (Round percentages to 1 decimal place, e.g. 15.4% and other answer to thousands.) Compute inventory as a percentage of current assets for 2011.(Round answer to 1 decimal place, e.g. 15.4%.) What are the......

Words: 466 - Pages: 2

Oumar - Génération Heat | Inserzioni più rilevanti | Sally4Ever - Saison 1 [COMPLETE] (Ajout de l'Episode : 7) (HDTV)