Free Essay

Negotiating the Right to Know: Rhone-Poulenc and Manchester, Texas (a-1)

In: Business and Management

Submitted By sydmul32
Words 1744
Pages 7
Introduction/ Company Background:
Rhone-Poulenc (rP) is a French chemical company whose plant manufactures and recycles sulfuric acid. The plant also operates as an incinerator that burns liquid waste that contains sulfur. Until 1985, only 3% of its global sales were coming from the United States. From 1985 to 1990 the company’s income doubled from $7.48 billion to $15.48 billion respectively. The reason for this was that during this 5-year period the company implemented an ambitious growth strategy, making eighteen separate purchases of facilities in the U.S. As a result, rP moved up from twelfth to seventh on the list of the world’s largest chemical companies. Among the eighteen separate purchases made was the acquisition of a facility in Manchester, Texas. The plant facility in Manchester has acid coming in and out, shipped by railroad tankers and barges. Only a few local people worked in this facility. At this time the company’s plant manager was Bill Colvin. Its expansion is considered to have been too ambitious for it’s chemical company. Rhone-Poulenc’s case involves problems dealing with failed leadership, poor communication and its relationship with it’s neighboring Manchester community.
Case/ Problem
In 1991 Rhone-Poulenc plant management, had no contact with the local community of Manchester. Very few member of the local community worked for the facility. During this year, Poulenc sought a modification permit for incinerating hazardous waste, a requirement of the U.S. Environmental Protection Agency (EPA) to reclassify certain hazardous materials. The permit modification would allow Poulenc to burn hazardous household waste. As part of the permitting process, the company was required to hold an informational meeting. Only a few key members of the community were notified of the public meeting by letter.
Carol Alvarado, a voting precinct’s judge and president of the Manchester Civic Association learned about the meeting. She went door-to-door informing other member of the community about the impending public meeting regarding the modification permit that the company desired. The residents were concerned about public safety in the case of an accident. The purpose of the meeting was to explain the proposed permit modification request. Over fifty citizens showed up and dressed down Poulenc. At the informal meeting of November 21, 1991, Diane Olmos stood up and talked about her experienced of how her husband died of cancer because they were living next to a toxic waste disposal company similar to Rhone-Poulenc. Afterwards, Carol Alvarado stood up and asked why the company had not notified more citizens about the meeting. One member of the community couldn’t believe that the company’s solution for toxic leaks was to have the residents close their windows and doors, and to turn off the AC. The community addressed the issue involving the tankers full of sulfuric acid that would pass daily by the elementary school. The smell of sulfuric acid was so bad that the teachers would have to open the windows to air out the school. Finally, members of the community demanded that another well-publicized meeting be held, and Bill Colvin agreed showing an act of cooperation.
Carol Alvarado took on a leadership role in this matter and because of her position as precinct judge, she was able to able to enlist and secure the support of elected government officials at the federal, state and local levels of government. Carol and others encouraged Texan United, an experienced advocacy group with a track record against chemical companies, to get more actively involved with the case. Along the way, Carol discovered that the Texas Water Commission could be forced to require a Class III rather than a Class II permit that would require a formal public hearing prior to granting the permit. Bill Colvin later learned that Carol had gotten the Texas Water Commission to require a formal public hearing on the permit modification. The new public hearing was set for June 30, 1992 which would include an official hearing examiner, careful rules of conduct, transcripts of the meeting, and designation of official parties.
Little did they know that two weeks before the June 30 scheduled public meeting a tragic event would occur. On June 16, 1992, after loading sulfur dioxide, a truck mistakenly pulled away while still being hooked to a feed line. This cause a release of sulfur dioxide into the air causing fumes to spread to the nearby Newport Shipyards. As a result twenty-seven workers were overcome with respiratory problems, nausea and vomiting while seven workers were in critical and serious conditions.
Course Related Materials
Some topics reviewed in class that relate to Rhone-Poulenc’s case include leadership, communication, negotiation and ethics. As a company, Rhone-Poulenc Co. lacks good leadership and fails to get things done. They also have poor communication with the Manchester community. The community needs to be aware of what is going on with the company. They need to know what safety precautions they should take in the event an accident occurs. So far the solutions that the company were offering were very poor.
Rhone-Poulenc is considered to be a pacesetting type of leader according to the article “Leadership That Gets The Results.” This means that they are the type of company that sets high standards for their performance. They are a company whose leadership is very obsessive to get things done quickly resulting in an overall negative impact. We see an example of this when Rhone-Poulenc decided to make eighteen separate purchases in the U.S. in five years. Like any other company, they want to expand globally and make high profits. This type of leadership isn’t a good fit for the company. The tragic event that took place on June 16, 1992 caused thirty-four people to be in serious condition. There is no doubt that Rhone-Poulenc should worry and care more about its workers and the people living in this community.
Having good communication is another skill that the company lacks. When the company decided to have its first public informal meeting with the community to discuss the issuance of a permit, only a few residents were informed about it. Taking out ads on the newspaper to inform the community about the meeting wasn’t enough. According to Carol, there where many ways to notify the residents of the community about the meeting. Rhone-Poulenc Company also has poor listening skills. One important thing that the community wanted was more information about the company’s emergency plans, chemical releases, and transportation plans. Another important thing that the community wanted was for the company to change its perceived attitude towards the community. Rhone-Poulenc didn’t do much to inform them about what is going on with the plant.
Plant manager Bill Colvin tried to meet with Carol Alvarado to learn about the community’s concern but this wasn’t enough. Instead of focusing on and listening to the community’s concerns and emotions, the company’s main goal was only to obtain the new permit.

Recommendations In order to operate efficiently, rP needs to revisit its mission statement, focusing on the values of integrity, safety, quality, innovation, and partnership. The company needs to rebuild public relations and address its shortcomings in safety procedures. The company should incline more towards to the affiliative type leadership. The affiliative leader says, “People come first.” As a company that manufactures and recycles sulfuric acid, and burns liquid, their main concern should be the health and safety of the Manchester community. Teachers and children at school are affected by the stench of sulfur that is transported through tankers. Their health and lives may be exposed to risk. Rhode-Poulenc should also be more concerned about its workers and provide more safety in the plant. It needs to implement a plan for health and public safety. To do this, we recommend the acknowledgment of public demands, meaning more information about the company’s emergency plans, chemical releases, transportation plans and change in it’s perceived attitude towards the community. The past accidents are evidence of a necessary overhaul in safety procedures. We highly recommend a complete review of all operational safeguards. This is very important because an official initiative should be enacted to demonstrate management’s full backing. The focus should be on environmental and health protection, with training for safety and security.
Rhone-Poulenc should research and adapt to the industry’s best safety practices. The company should also get feedback from its workers and place checks and balances in critical areas. For instance, two people should sign off where any hazardous leak may occur. Other ways of increasing safety practices include creating a committee to plan emergency procedures and informing local fire stations on what hazardous chemicals are used in the company’s operations. Preparation of chemical emergency response plans and review plans should be done annually. The company should in fact also hire an independent 3rd party auditor to review safety regulations.
The root of the public relations problem comes from lack of communication and community involvement. rP effects too much of it’s surrounding to act as a silent partner and has neglected to recognize its influence on the environment. A public hearing on June 30, 1991 brought many of the Manchester residents out en masse. Many of the community members were angry and frightened for the future of the company and their personal safety. The company should have done what Texans United did and gone door to door to inform people about the company’s new plan, safety precautions and other important things that they needed to know. As stated in the article “Investigative Negotiation,” Colvin should of sought more to understand the community’s constraints.
To diffuse tensions, our suggestion would be to create a forum of open dialogue between rP and the community. Here, the public would be able to express their concerns and also communicate with the company’s representatives. This will allow the company to stay active and remedy any problems before they gain momentum. This will also address the request for company to be more transparent, giving better access to public information.
To focus on a long-term relationship, we recommend investing in employment opportunities and youth education for the Manchester community. The company will gain a pool of potential workers, educate kids, give back to the community and increase approval or mitigates public outrage. If rP becomes invaluable to the community, it becomes a public disadvantage to hinder company production. This will be a step in gaining the trust of the people.…...

Similar Documents

Free Essay

Texas Rangers

...Chapter 2 The Genesis Bernhard hoesli and the Process of Design It is the spring of 1982;the venue,the auditorium of the School of Architectre,University of Texas at Arlington.Bernhard Hoesli is speaking to a capacity crowd;his first lecture in Texas since his departure from Austin in the summer of 1957. I have arrived late, having driven the 350miles from San Antonio to the Dallas-Fort Worth area.Though there is a substantial contingent of young architecture students for whom the lecture is only one of a series,glancing around I reacquaint myself with the older faces;the balding,graying heads in the hall----Duane Landry and Jane Lorenz Landry,Bill Odum,Bill Booziotes,Rik Mcbride,and many,many others---all former students of his,and all come to listen one more time to that heavily infected,though remarkably fluent,English;that familiar emphatic cadence,that keen,impassioned intelligence methodically,masterfully drive home the argument.Transported for the moment back in time twenty-five years,to Room 305 of the Architecture building in Austin,it is with a shock I realize that his hair is now snow white. Author First of all you see,it was a personality,a strong,radiant,convincing,dynamic personality.And therefore either you know it or you don’t;it is something which is immediate or else it doesn’t exist. Rene Furer,interview with the author,March 1993 Bernhard Hoesli was born in the Swiss canton of Glarus in 1923.At an early age,however,he moved with his parents...

Words: 13480 - Pages: 54

Premium Essay

Negotiating Strategies in German

...Negotiating Strategies in Germany Nowadays, with increasingly globalizing tendency, the international business environment has been changing rapidly.  It is recommended that the challenges in today’s geopolitical and economic environment are to learn and practice international management effectively. When dealing with the international trade with other countries, the first thing we need to recognize is to master the different negotiating strategies in different areas throughout the world. I would take German’s negotiating strategy as an example to illustrate specifically their cultural background and the most efficient techniques negotiating with them. General view of German trade Germany is located in the western Europe, and the national form of its government is a parliamentary republic. Meantime, Germany is the world’s largest trading partner, with more than 230 countries and regions to maintain trade relations. The country’s export industry known for high quality, good service, delivery on time and world-renowned. The main export products are automotive, mechanical products, chemicals, communications technology, supply and distribution equipment, and medical and chemicals equipment. The main import products are chemicals, automotive, oil and gas, machinery, communications technology and steel products. The main trade partners of Western industrial countries, which import and export half from or sold to EU countries. ...

Words: 1485 - Pages: 6

Premium Essay

Case 1 – Manchester United, Still Trying to Establish a Global Brand

...Case 1 – Manchester United, Still trying to establish a global brand Question 1 How do you evaluate the international competitiveness of ManUtd after the takeover of Malcolm Glazer? After the takeover of Malcom Glazer, ManUtd tried to extend its international competitiveness. Indeed, it started a sponsorship with Nike. ManUtd had also a new shirt sponsors MandUtd, AIG, which makes it have the largest sponsorship deal and replaces the previous deal with Vodafone. We can note that the new sponsor is no longer a British company but an American one. Furthermore, ManUtd made a secondary business line, mostly financial, where it provides mortgage, loan, credit card, insurance but also lotteries or cinema for all their fans. This business permits to generate a new source of income but also to promote the team and to be more present in the life of the fans all around the world. Thus, these sponsorships give an international image to ManUtd and permit to affirm its presence and popularity at the international scale. Malcom Glazer managed to create more than a football club with his takeover. He created a real brand in order to be on all the boards. Question 2 Discuss and explain how the different alliances can increase the competitiveness of ManUtd. The competitiveness of ManUtd can increase thanks to alliances. The collaboration with Vodafone would have had generate £36 millions but the alliance ended in 2005. Vodafone also provided a wap-service for ManUtd,......

Words: 644 - Pages: 3

Premium Essay

We Have Right to Know

...September 2013 We have the right to know The era that we now live in is so big that farmers are using Genetically modified foods (GMO) to help make more produce for the society("20 Quotes About”). There are benefits from GMOS but there are also consequences of the GMO’S. The only thing they tell you about the GMOS is the side effects that are not harmful to the body. They make the produce taste and look better than the organic foods that do not have the GMOS on it. The people deserve the right to know if the food is being genetically modified or not. The first thing I want to address is the benefits of the GMOS. The GMOS help farmers produce more product and they help kill the weeds that grow in the fields. Some people are saying that they GMOS help the body absorb some the vitamins we need in are body to make are body healthy ("PolicyMic."). Fourteen states have now tried to legislated a law that shows which foods are genetically modified and the risks that involves the food modifications. California is trying to follow the legislation in becoming the fifteenth state. People say we do not need to know what is modified or not because the food we eat no matter what has bacteria on them ("PolicyMic."). Henry Miller pointed out that the GMOS help crops grow in harsh environments produce less water and less carbon oxide ("PolicyMic."). The GMOS help produce cheaper food in huge amounts and in a suitable manner. Companies do not want the consumers to know about the......

Words: 1117 - Pages: 5

Premium Essay

Employee Rights: Something Every Employee Should Know and Understand

...Employee Rights: Something Every Employee Should Know and Understand Jessica Rivera Western International University COM 110/Effective Persuasive Writing Lisa Hughes November 27, 2005 Employee Rights: Something Every Employee Should Know and Understand Currently, many employees take for granted the fact that they have more rights then just minimum wage, overtime pay, safe workplace, and equal opportunity rights. Many people do not take the time to access the resources needed to educate themselves on the rights they are entitled. By not knowing and understanding the importance of the employee rights, the employee in turn gives up their rights. Employees need to ask themselves, before reading this essay, do they fall into this category. If so, those employees should read further. If not, those employees should seek the necessary information about their rights to ensure that they know the rights that they are entitled. Employees must always acquire the knowledge concerning which rights they are entitled for their type of employment. There are so many valuable resources but too few really know where the search begins. When a person begins a new job, they must sign an acknowledgement stating that they understand the rights that they are granted as a condition of employment with their perspective employer. In many cases though, they do not fully understand that their signing of this document is an acknowledgement and an agreement of their...

Words: 1487 - Pages: 6

Premium Essay

The Public Has a Right to Know

...The Public Needs To Know: School Meal Programs English 115 Prof. David Makhanlall August 10, 2014 We know that food is fuel. In order for children to be successful in the classroom, they must be well nourished. For millions of American children, a school meal is the best meal they are going to eat each day. Currently 39.7% of youth in Mississippi are overweight or obese, for these students school lunches provide valuable nutrition that they may not get at home. The National School Lunch Program (NSLP) and the School Breakfast Program (SBP) are federally funded programs that provide meals to over one hundred thousand schools across America. The recent changes to the school meal programs intend to combat the growing trend of child hood obesity with the ultimate goal of providing healthy, well-balanced and nutritious school breakfast and lunches. The majority of people understand that nutrition and health directly relates to physical and mental development. In children, nutrition affects their physical health and cognitive development. The revised school lunch and breakfast program provides more nutritional options, such as whole grain instead of refined white breads, for school age children. Prior to the revision, school food programs were under a lot of scrutiny and criticism. Fewer than 30% of schools followed the nutrition guidelines, the USDA was doing a poor job at enforcing the regulations. On top of the second-rate lunches schools served, they were also......

Words: 995 - Pages: 4

Premium Essay

Antebellum Texas

...ANTEBELLUM TEXAS. In the drama of Texas history the period of early statehood, from 1846 to 1861, appears largely as an interlude between two great adventures-the Republic of Texas and the Civil War.qqv These fifteen years did indeed lack the excitement and romance of the experiment in nationhood and the "Lost Cause" of the Confederacy. Events and developments during the period, however, were critical in shaping the Lone Star State as part of the antebellum South. By 1861 Texas was so like the other Southern states economically, socially, and politically that it joined them in secessionqv and war. Antebellum Texans cast their lot with the Old South and in the process gave their state an indelibly Southern heritage. When President Anson Jonesqv lowered the flag of the republic for the last time in February 1846, the framework for the development of Texas over the next fifteen years was already constructed. The great majority of the new state's approximately 100,000 white inhabitants were natives of the South, who, as they settled in the eastern timberlands and south central plains, had built a life as similar as possible to that experienced in their home states. Their economy, dependent on agriculture, was concentrated first on subsistence farming and herding and then on production of cotton as a cash crop. This meant the introduction of what southerners called their "Peculiar Institution"-slavery.qv In 1846 Texas had more than 30,000 black slaves and produced an even larger......

Words: 6367 - Pages: 26

Premium Essay

Immigration & Texas

...be broken. The President’s plan, President Obama’s Common-Sense Immigration Reform, consists of four main principles. Those principles are continuing to strengthen border security, cracking down on employers that hire undocumented workers, create a path to earned citizenship, and finally streamlining the legal immigration systems. Moving to a micro scale, immigration in Texas proves to be an on-going issue within the state. While all neighboring states with Mexico are faced with various immigration problems on a daily basis, Texas seems to be a few issues ahead. According to a document obtained from Immigrationpolicy.org, Texas’ population consists of 16.67% immigrants. If immigrants were to be displaced or moved, the state would lose out on $69.3 Billion in economic activity, or 403,174 jobs. In Texas, a third of the immigrants are naturalized citizens eligible to vote. While Texas’ policy does not change being a part of the United States, it is still imperative to notice what benefits come from immigration. Canada tends to look at immigration with open arms. The Migration Policy Institute explains that 1 in 5 Canadian residents were born in a different country. In America, immigrants are looked at most of the time as an intrusion. Trying to adopt how the Canadian government treats immigrants, the United States congress is divergent on the argument as to whether the country should allow easier and more open access for skilled workers. Canada leaves its doors open and......

Words: 1068 - Pages: 5

Premium Essay

Texas Gun Rights

...Texas firearms laws pretty much mirror those if the Federal laws. Long barrel rifles and shotguns can be legally purchased by a person 18 years of age or older. They must not be charged with or convicted of a crime punishable by more than one year in prison. They also must be of sound mind. You must be 21 years of age to purchase a handgun in the state of Texas. It also carries the same restrictions as purchase of a long rifle. To carry a handgun in Texas outside of your home, car, or watercraft you must have a Concealed Handgun License (CHL) issued by the state of Texas or one of the states that Texas has reciprocation with. Reciprocation means that Texas allows a person licensed in their state to carry a concealed weapon in Texas and Texans with a CHL issued in Texas can carry their weapon in that state. Texas is also a state that has the Castle Doctrine. The latest version of this law was passed by on March 27, 2007 by Governor Rick Perry. This law states that “Residents lawfully occupying a dwelling may use deadly force against a person who unlawfully, and with force, enters or attempts to enter the dwelling, or who unlawfully and with force removes or attempts to remove someone from that dwelling, or who commits or attempts to commit a qualifying felony such as aggravated kidnapping, murder, sexual assault, aggravated sexual assault, robbery, or aggravated robbery (TPC 9.32(b)).” Texas also is a “Stand Your Ground” state. This means you do not have to attempt...

Words: 1178 - Pages: 5

Premium Essay

1. Know the Legislative and Policy Framework for Health and Safety

...1. Know the legislative and policy framework for health and safety 2. 1.1 Describe how current health and safety legislation, policies and procedures are implemented in the setting 3. In my setting the head teacher is responsible for health and safety legislation, these are set by the law and she has to ensure that the school meets the objectives. She needs to make sure that the school polices are applied and regular updated and revised. It is important that all the health and safety guidance issued by the learning trust is available to all the staff and that training is offered to help the staff preform these tasks. The teachers are also responsible to spot any hazards on a day-to-day basic, to make sure that the children are safe, if the teacher notice any potential danger then it is their responsibility to inform the head teacher. If any child has an accident then the teacher has to make sure that the details of the accident is in the accident record and to make sure that it is investigated. The care taker make regular inspections of the school grounds and the building, he also has to make sure that all the emergency exits are clear and nothing blocks the doors. He also hast to ensure that all the fire alarms are tested on a regular basic. 4. 1.2 Describe how health and safety is monitored and maintained in the setting The school governing body has a named governor responsible for health and safety and also the governing body in consultation with professional......

Words: 1150 - Pages: 5

Premium Essay

Texas

...The Changing Role of HRD Part 1: HR Role Play and Leadership The modern day organisation depends to a great extent on the contribution and quality of its human capital. The human capital may be defined as that element of the organisation’s operational sphere that is a living, breathing part of the activities that put the innate resources and factors of production into application. This application results in profits arising out of the activities of the human capital and the efficiency with which this resource carries out its tasks. This in turn, has a bearing on the achievement of the organisation’s goals. (Johnson, 1996. P 13 to 18) This paper seeks to discuss the new role of the Human Resource element that has emerged in the organisation. This role will be discussed through the use of the following categories: - Business Partner - Change Manager - Monitor - Innovator. These four categories are most basic to the functioning of the modern day organisation. The human resource or human capital element in the organisation ahs emerged as one that perpetuates this role at every level of the organisation through an effective integration of personal and organisational goals. (Johnson, 1996. P 13 to 18) Business Partner The first role of the human resource in today’s organisation is that of a business partner. This has come to the fore with the emergence of various service oriented companies that provide intensive marketing......

Words: 11664 - Pages: 47

Premium Essay

Negotiating

...Press • Princeton, New Jersey MANAGING ACROSS CULTURES NEGOTIATING ACROSS CULTURES NEGOTIATING ACROSS CULTURES Published by: PRINCETON TRAINING PRESS Princeton, New Jersey a division of TRAINING MANAGEMENT CORPORATION 600 Alexander Road Princeton, New Jersey 08540-6011 USA Tel: Fax: Web: Email: (609) 951-0525 (609) 951-0395 www.tmcorp.com info@tmcorp.com Editor-in-Chief: Series Manager: Writer: Cover Design: Interior Design: Monique Rinere-Güven, Ph.D. Talia Bloch Robert J. Greenleaf Donna Lukis Bonnie Jacobs © 2000 TRAINING MANAGEMENT CORPORATION. Managing Across Cultures Series: Negotiating Across Cultures All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher. Printed in the United States of America ISBN: 1-882390-911 The Cultural Orientations Indicator®, COI® and TMC’s graphical depiction of our Cultural Orientations Model are registered trademarks of Training Management Corporation; Registration: 2,329,085 and 2,361,803. 4 Training Management Corporation TABLE OF Preface OF CONTENTS TABLE CONTENTS iii Introduction 1 Negotiation Defined Negotiating Across Cultures Chapter One: The Impact of Culture on Negotiating Behavior Case Scenario The Ten Dimensions of......

Words: 37310 - Pages: 150

Premium Essay

Book Review on Texas Mexican Americans and Postwar Civil Rights

...Maggie Rivas Rodriguez. Texas Mexican Americans and Postwar Civil Rights. University of Texas Press, 2015. The purpose of this book is to shed light on important advancements in post-war Mexican American civil rights efforts, specifically in Texas. Rodriguez highlights 3 milestones, two take place at the local level in West Texas and the third examines the creation of a national civil rights organization catering to the legal needs of the underrepresented Mexican American population of the United States. In highlighting these events, Rodriguez is aiming to educate not a specific racial or socioeconomic group, but rather to a general audience as well as to those who may already be educated in Chicano civil rights endeavors. Rodriguez succeeds in doing so in the easy to read and straight forward language of the book. It very much gives the feel of having a conversation with an elder of the community, in that it quotes many people directly and recollects certain pieces of the story from the protagonists themselves in present day. The interview transcriptions are left in Spanish as to “preserve and convey the flavor of the interview…”. The book focuses on three case studies and breaks them into two parts, Part 1: Claiming Rights on a Local Level and Part 2: Claiming Rights on a National Level. In the first chapter the reader learns of the efforts taken by Mexican American parents of Alpine, TX to integrate their children’s schools, and go as far as the capitol to do so.......

Words: 578 - Pages: 3

Premium Essay

Manchester United

...STRUCTURE 8 PERIPHERAL PRODUCTS 9 MANCHESTER UNITED IN ITS ENVIRONMENTS 10 NETWORK 10 GENERAL ENVIRONMENT 12 INTERNATIONAL ENVIRONMENT 13 MANCHESTER UNITED’S FINANCIAL SECTOR 14 DISCUSSION 16 SOCIAL STRUCTURE 16 YOUTH POLICY 100% SUCCES? 17 STRUCTURAL CHANGE 17 SUCCES CRITERIA 18 NEW MANAGER, NEW STRATEGY 18 NEW MANAGER, SAME STRATEGY 20 STAKEHOLDERS AND SUCCES 20 CHANGE OF GENERAL ENVIRONMENT 21 CONCLUSION 21 LITERATURE 22 INTRODUCTION The choice of Manchester United as subject for our report arose on a mix of our initial interest in the club and its interesting and very unique business perspective; this led us to the assumption that through the case given and the literature available we would be able to provide a thorough analysis followed by a critical and pointed discussion. The following sub questions were made in order to answer this comprehensively – As the organizational structure is a part of Ferguson’s era: - What are the strengths and weaknesses of Manchester United’s structure - How can a possible change of social structure effect Manchester United - How can a change of social structure and strategy effect Manchester United Sir Alex Ferguson has led the team to its enormous success since he was recruited from Aberdeen in 1986. (Grant, 2006, p.583), and is now seen and respected as being the worlds most successful manager of all times. His personality and management style has transformed Manchester United into the......

Words: 8470 - Pages: 34

Premium Essay

Negotiating

...The Art of Negotiating 1 The Art of Negotiating Negotiating Pressure Points, Negotiating with Non-Americans Edward Dingle, Jr. Strayer University Business 302 Instructor: Professor Pauline Tonsil 5, March 2011 The Art of Negotiating 2 The Art of Negotiating Negotiating Pressure Points, Negotiating with Non-Americans Power Negotiators know that they can get a much better deal if they know how to apply negotiating pressure points. Time can be either a friend or a foe. Two tactics related to time that you need to understand are time pressure and time investment. The time pressure tactic indicates that if one side is under time pressure to come to an agreement quickly, it gives the other side tremendous negotiating power. The secret to using time pressure as a tactic is to find out the other side’s deadline, but not let them figure out your deadline. This important because most significant concessions in any negotiation will be pushed very close to the deadline. This happens for two reasons. First, people faced with a deadline usually tend to procrastinate. And second, people tend to become a lot more flexible when confronted with time pressure. If you want to see how time can be used as a negotiating tool, just watch some children try getting concessions from their parents. Children know all about time pressure. If they want something, they ask for it just at the last moment. They wait until you're rushing out the door when you’re already......

Words: 1345 - Pages: 6

Sakurasou no Pet na Kanojo | Tony Revolori | Watch movie