Premium Essay

Organisation Change and Development

In: Business and Management

Submitted By Beau1404
Words 3398
Pages 14
| Organisational Change and Development | | [Type the company name]
Date 19/03/13Word count 2874 |

| |

Contents:

Page 2: Introduction
Page 3: Situation Problem Solution Consequence
Page 4 Change Initiatives (The What)
Pages 5 Revenue and Cost initiatives (The How) Cost controlling
Page 6 Change Matrix
Page 7 Strike Initial change reaction
Page 8 TABLE 3: New Recommended changes.
Page 9 Recommendations based on failed changes in Table 2: Change Model:
Page 10 GSRTC and Kotter
Page 11 Managing future change at GSRTC. Recommendations
Page 12 Steps to Change:
Page 13 Conclusion
Page 14 References

Introduction:
This paper will reflect on the number of changes that Gujarat State Road Transport Corporation went through in response to two events, (1) Government of Gujarat to allowing competition (2) Paying back several years of unpaid wages to employees.
These events would cripple Gujarat State Road Transport Corporation if it was not for dynamic changes.
The changes that took place after these events proved to be unwelcomed by the employees resulting in a strike, again, impacting Gujarat State Road Transport Corporation.
By reviewing this case and analysing change modelling literature, this paper discusses the implementation of Kotter’s eight step change model to assist in the success of managing change.
In addition to Kotter’s linear model, Senge’s fifth discipline is suggested to assist build the foundations for a learning organisation.
Combining a change model and a holistic learning organisation the rate of success will increase if managed and lead correctly.
The success should be measurable in this case a lot of the changes are financially measured and can be recorded and monitored.

Situation:
Gujarat State Road Transport Corporation (GSRTC) was formed in 1960 as an off-shoot of…...

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