Premium Essay

Organisation Change Management

In: Business and Management

Submitted By xxnano8xx
Words 3273
Pages 14
Table of contents:
2. SECTION TWO: BACKGROUND 2
2.1. Problems 2
2.2. Solutions 6
3. SECTION THREE: CONCLUSIONS 8
4. SECTION FOUR: RECOMMENDATIONS 9
5. References 9

2. SECTION TWO: BACKGROUND

2.1. Problems

There are some internal as well as external difficulties needed to change in Suffolk County Council.
Nowadays, according to Doyle (2011), the competitive imperatives of market forces as well as the demands of customer have created the organizations that are less hierarchical as well as more flexible. During the change operation having the trend of paradigm shift, it is essential to make the relationship between management and leadership clear. As said by Caldwell (2003), executives as well as high level senior managers of the organisation are considered as change leaders. They are the people who imagines, initiate as well as funding for extensive strategic change or making the employees believe and empower them to operate. On the other hand, the middle level managers as well as functional experts are usually regarded as change managers because they perform the transition and build the assistance for change in the units of business as well as important functions. According to Kotter (1997), these two roles all have change to succeed in changing in spite of the difference between us because it requires a process having the leadership as well as assistance of management. The management plays an important role in supporting the change process to make it succeed, but in this essay, it is only concentrated on the role of leadership in an organization. In order to do this target, it is necessary to rely on eight general lessons of John Kotter advanced in his eight-step model saying that the most important of a planned change as well as the way to apply it efficiently in the active environment in the present day. Leading a change initiative is…...

Similar Documents

Premium Essay

Managing Change in a Contemporary Organisation

...Managing Change in a Contemporary Organisation At the beginning of the 21st century the forms of change within organisations have been innovatory and a widespread conviction has arisen as to the revolutionary nature to such changes as a sign of the times, (Pettigrew & Massini, 2003). While Tushman & O’Reilly III (1996) argue that the industry level of studies has not been helpful in illustrating the path of organisation’s change, Greiner (1972) outlines a corporate growth model in order to provide a useful framework in understanding organisational change. Psychologists believe that learning as a human behaviour can be defined as the relatively permanent change in actions as a result of experience or practice, (Baars, 1986). Reflecting and highlighting this concept in relation to an organisation it is subsequently essential to look at organisational change from a historical perspective as organisations learn from their own experiences. Thus innovations in terms of evolutionary and revolutionary change occur at each organisational growth level as determined by Greiner (1972). To answer these fundamental questions about the nature of organisational change it is vital to distinguish between two levels of change. Similarly the factors that directly influence organisational behaviour and organisational features that determine these factors should be examined in turn need to be considered. In line with Greiner’s (1972) theory each of the organisational elements and processes are......

Words: 2902 - Pages: 12

Free Essay

Supporting Change in the Organisation

...the impact of change within my organisation. The assignment will include information on why there is a need for change, how change effects organisations, the behavioural responses to change and the support that Human Resources (HR) can provide during these changes. 3G is a communications company focused on bringing the benefits of the internet to the mobile telephone. The 3G network is built for data and future-proofed for 4G technologies. The organisation has invested billions of pounds developing and expanding the network which means 3G can connect more people to the internet in more places, whilst increasing the capacity to meet the ever-growing demand for data. The main customers are consumer based, with over 90% of them choosing smartphones, were they are increasingly opting for all-you-can-eat data plans. These plans give the customers the freedom to get the most out of their smartphone, without fear of how much it will cost. 3G aim to be here to help customers discover all the benefits of the mobile internet. They do this by having a network designed for data, and by inspiring people to explore new things, 3G aim to take away any barriers that prevent the customers embracing it. The organisation has also worked hard to make it easier for customers to manage their accounts and their interactions with 3G, by providing unique services that are made possible by the network and the mobile internet access it provides. 3G strives to challenge and change the mobile......

Words: 1463 - Pages: 6

Premium Essay

Management & Organisation

...------------------------------------------------- ------------------------------------------------- ------------------------------------------------- FACULTY OF BUSINESS ------------------------------------------------- Graduate School of Business ------------------------------------------------- ------------------------------------------------- Management & Organisations - 21800 ------------------------------------------------- ------------------------------------------------- Student Name: Arijit Banerjee ------------------------------------------------- ------------------------------------------------- Student Number: 11294636 ------------------------------------------------- ------------------------------------------------- Lecture Day: Monday 9 AM to 12 PM ------------------------------------------------- ------------------------------------------------- Lecturer: Dr. Walter Jarvis ------------------------------------------------- Tutor: Ms. Alison Lee ------------------------------------------------- ------------------------------------------------- UTS: BUSINESS SCHOOL OF MANAGEMENT PART A: The educational system in any country around the world is, by no doubt, designed to meet the ever growing hunger of Industrialization. Dubbed by Sir Ken Robinson (2010) as “the fast food model”, this educational system, albeit useful in shaping the world that we all see today, has......

Words: 3456 - Pages: 14

Premium Essay

Organisation Change

...entThe Change Management Life Cycle: How to Involve Your People to Ensure Success at Every Stage +1 (703) 558-4445 • (877) 766-3337 An ESI International White Paper www.esi-intl.com Table of Contents Abstract .................................................................................................................................. 3 Introduction .......................................................................................................................... 4 Why Change?......................................................................................................................... 5 The Elements of Change ..................................................................................................... 5 The Change Management Life Cycle ............................................................................... 7 Phase 1: Identify the Change ............................................................................................. 8 Phase 2: Engage the People .............................................................................................10 Phase 3: Implement the Change ..................................................................................... 12 Conclusion ...........................................................................................................................14 References ......................................................................................................................

Words: 4097 - Pages: 17

Premium Essay

Management and Organisation

...Executive summary The paper is all about Bureaucracy and how it can be effective as the systematic way to change and innovation in an organization. In the paper we will focus on an organization such as a hospital where gives patients health services and treatment. Such an organization needs a systematic way of running it or else it will be bankrupt and lead to shut down hence there should be a form of governance in the organization that should be into place and should be followed because such an organization is very critical because it carries out the task of saving lives. The report will try and show how bureaucracy is the best method to run in such a firm. The report also will try and show what bureaucracy is all about and how it affects the firm in terms of the employers and the employees and also the running itself. The report shows the leadership aspects that are used in a bureaucratic manner and how they have brought change in the firm and also what innovations have been noted in the system. Globally, healthcare services are complex in terms of affordability and other challenges and the bureaucratic mode of governance simplifies the whole system and these aspects are carried out in the report. Introduction Bureaucracy is a system or a mode of administration marked by specialization of best function and adherence or following of rules and also in follow up of a hierarchy. Health care systems are complicated entities that must have the best administrative roles and also......

Words: 2149 - Pages: 9

Premium Essay

Organisation Change

...ORGANISATION CHANGE AND LEADERSHIP 1 Fullstream Transformation Model UPSTREAM CHANGE (Setting the Foundations for Success) DOWNSTREAM MIDSTREAM CHANGE CHANGE (Implementation) (Design) 2 The Change Leader’s Roadmap Hear the Wake-up Call TM I. Prepare to Lead the Change IX. Learn and Course Correct II. Create Organizational Vision, Commitment, and Capability VIII. Celebrate and Integrate the New State III. Assess the Situation to Determine Design Requirements VII. Implement the Change IV. Design the Desired State VI. Plan and Organize for Implementation V. Analyze the Impacts 3 The Change Leader’s Roadmap as a Fullstream Process TM 4 The Change Leader’s Roadmap Hear the Wake-up Call I. Prepare to Lead the Change TM IX. Learn and Course Correct II. Create Organizational Vision, Commitment, and Capability VIII. Celebrate and Integrate the New State III. Assess the Situation to Determine Design Requirements VII. Implement the Change IV. Design the Desired State VI. Plan and Organize for Implementation V. Analyze the Impacts 5 UPSTREAM CHANGE Phase I: Prepare to Lead the Change Phase II: Create Organizational Vision, Commitment, and Capability Phase III: Assess the Situation to Determine Design Requirements 6 PHASE I: PREPARE TO LEAD THE CHANGE CHAPTER 1 START UP, STAFF, AND CREATE YOUR CASE FOR CHANGE 7 Organisation Change • It happens when a group of people......

Words: 3059 - Pages: 13

Premium Essay

Organisation and Management

...Stenroos Spring 2013 [pic] MKB1011 ORGANISATION AND MANAGEMENT, 5 crs ASSIGNMENT The idea of this individual assignment is to “convince me of your learning”. The “grade” of your efforts is determined based on the 15 questions. The following key will help you to determine your desirable grade for this assignment: Minimum of 10 proper answers: 1 Minimum of 11 proper answers: 2 Minimum of 12 proper answers: 3 Minimum of 13 proper answers: 4 14 or more proper answers: 5 So all you need is to pick out 14 questions and answer them in a professional student’s way. You are asked to utilise the existing knowledge to be found in lectures, books, articles and information available in Moodle or published in Internet. However, cut-and-paste method doesn’t meet the criteria of learning. In report you must clearly make distinction between references and your own text. Without proper references in text and a comprehensive reference list the paper is assessed with a grade of fail. For instructions, see chapters 4.4. and 5 in Thesis instructions (http://www.karelia.fi/lomakkeet/opinnayte/Thesisinstructions2013Karelia1.pdf). Deadline for handing in the paper is June 10, 2013 (return folder in Moodle). Address papers, as well as potential questions, to Ari Stenroos, (Ari.Stenroos@karelia.fi, +358-50-5632182). Management 1. Compare Management theories such as classical approach, human......

Words: 677 - Pages: 3

Premium Essay

Organisation Change and Development

...| Organisational Change and Development | | [Type the company name] Date 19/03/13Word count 2874 | | | Contents: Page 2: Introduction Page 3: Situation Problem Solution Consequence Page 4 Change Initiatives (The What) Pages 5 Revenue and Cost initiatives (The How) Cost controlling Page 6 Change Matrix Page 7 Strike Initial change reaction Page 8 TABLE 3: New Recommended changes. Page 9 Recommendations based on failed changes in Table 2: Change Model: Page 10 GSRTC and Kotter Page 11 Managing future change at GSRTC. Recommendations Page 12 Steps to Change: Page 13 Conclusion Page 14 References Introduction: This paper will reflect on the number of changes that Gujarat State Road Transport Corporation went through in response to two events, (1) Government of Gujarat to allowing competition (2) Paying back several years of unpaid wages to employees. These events would cripple Gujarat State Road Transport Corporation if it was not for dynamic changes. The changes that took place after these events proved to be unwelcomed by the employees resulting in a strike, again, impacting Gujarat State Road Transport Corporation. By reviewing this case and analysing change modelling literature, this paper discusses the implementation of Kotter’s eight step change model to assist in the success of managing change. In addition to Kotter’s linear model, Senge’s fifth discipline is suggested to assist build the foundations...

Words: 3398 - Pages: 14

Premium Essay

Leading Organisation Change

...LEADING ORGANISATION CHANGE 1.0 Introduction Organisations can consider as dynamic and complex social systems where changes need to be done as whole within the organisation system. Today, OD is counted on to improve organisations that are operating in a quite different environment than that of the 1960s. The nature and forms of organisations are changing dramatically. The field of organization development requires its own evolution to accommodate the evolution of organisations. 2.0 The Philosophy of Change Management In order to understand change management we need to look it as strategy and strategic management. According to Viljoen (1994) defines strategic management as “the process of identifying, choosing and implementing activities that will enhance the long term performance of an organisation by setting direction and by creating ongoing compatibility between the internal skills and resources of the organisation, and the changing external environment within which it operates. Change Management is the process of aligning an organisation‟s people, processes, and culture with changes in business strategy, structure and systems. It can be reactive or proactive and strategic or operational in nature. “Organization Development is the attempt to influence the members of an organisation to expand their candidness with each other about their view of the organisation and their experience in it, and to take greater responsibility for their own actions as organisation......

Words: 2997 - Pages: 12

Premium Essay

Organisations&Management

...People working in an organisation are its greatest asset and the oil for human resources is Motivation. Dwight D Eisenhower gave a perfect explanation of motivation when he said that “Motivation is the art of getting people to do what you want them to do because they want to do it” (Class Act Media LLC, n.d.). Ryan & Deci (2000) affirm that to be motivated means “to be moved to do something”. A person who feels no inspiration or thrust to act is categorized as being unmotivated, whereas someone who has a boost towards attaining an end is considered motivated. There are three groups of major motivational theories Motivation embodies the forces acting within an employee that cause this same employee to behave in a particular, goal-directed manner and the motivational process begins with identifying a person’s needs. Motivational theories try to explain what give reasons to people to behave in the manner that they do and what is a spur for them to perform better. This especially applies to employees where motivation gives reason to an employee to commit further and perform at peak levels. There are several motivational theories that can be used at the workplace and these range from probably the most renowned motivational theory, that is, Maslow’s hierarchy of needs theory, going on to Herzberg’s two factor theory, then on to Vroom’s expectancy theory, followed by McClelland’s achievement motivation model and then McGregor’s famous Theory X and Theory Y. ......

Words: 448 - Pages: 2

Premium Essay

Management of Organisation

...corporate social responsibility in order to enhance the company image and employee morale. Here is the second plan to report you that CEO should change leadership style to transformational leadership, it is able to improve organisational productivity and enhance organisational development capabilities. Finally, I would like to thank you for the opportunity this report gave me to provides the new leadership strategies for Siemens, and to develop my research skills, which will be invaluable for future projects. Regards, Chun-Chang, Tseng Executive Summary This report provides a described about the negative impact from the wrong leadership decision-made in Siemens. It provides two plans to solved the scenario and discuss how to access the two plans. Methods of solved the scenario are establishment corporate social responsibility and changed the leadership style to transformational leadership. Both the plans are able to improve the worst situations. Results of case analysed show that to help organisation transform reforming is an important direction for the company to reinvigorate. The report finds CEO is the helmsman of a company in future course. The correct leadership decision-making is the key to survival and development in a company. The role of CEO is not only policy direction, but also led the organisation to fulfill the task. CEO must be able to motivate employees, and to maximize employees' work efficiency. Moreover, in the process by......

Words: 3841 - Pages: 16

Premium Essay

Organisation Change Management

...Organisational Change Management Name Institution Course Date Organisational Change Management Introduction Currently, the economic pressures and changing political priorities allow the need for organisational change in the public and private bodies (Bauer, 2008). However, carrying out changes in an organisation is a complex process that can lead to negative and positive outcomes, thus it is important to concentrate on accessible evidence that would make the process effective and efficient. Change is considered a multi-level phenomenon. There is a gap on the literature regarding to management change in administration perceptive. Management literatures provide a number of cases of sectorial and organisational in the public sector (Sminia and Van, 2006). This indicates the relevance of exploring a number of literatures to determine the nature and range of evidence that is based on the change within public sector. This paper establishes an exclusive literature review that will provide evidence related to organisational management change (Fernandez and Rainey, 2006). This paper will explore some examples of organisational change, factors that leads to resistance to change before looking at the psychological contract concept of change. The paper will also set out research on sustainability of change and psychological change theories before concluding by exploring a number of literatures to determine in detail information on management change. Due to the technological......

Words: 2349 - Pages: 10

Premium Essay

Supporting Change Within Organisations

...REPORT The impact of change in B&H Precision Tooling Ltd Introduction B&H Precision Tooling is a world class supplier of Tooling for the aerospace industry. This report will identify how internal and external factors drive our company to change. How change will impact on both the company and employees. It will identify how important our HR department is to the success of change. Vision People working together as a global enterprise for aerospace tooling leadership. Mission To continually meet our customer’s demands by providing a high level of customer satisfaction through technical innovation. Objective To achieve the above and goals and fulfil B&H Precision Tooling’s mission. Methodology To produce this report I used the secondary methods CIPD website, book and internet. Why B&H Precision Tooling needs to Change Findings – Our business needs to change so we can grow and develop to achieve our goals and meet the demanding market. Change is important for our business because, without change would we lose our competitive edge and fail to meet our customer’s demands. External Factors which has an impact on how are company changes Political – Government: change of government in power the introduction of new policies based on the aerospace industry can have an impact on the need to produce new aircrafts. Economic – Aerospace tooling rely heavily on Airbus requirements to produce new aircrafts a decline on growth......

Words: 1653 - Pages: 7

Premium Essay

Management and Organisation

...[pic] Specialist Diploma in Construction Management CM 107 Management & Organization Group Written Assignment Lecturer Name: Dr. Michael Fong Students Name: Submission Date: 21st October 2008 [pic] Executive Summary [pic] Sustainability as a term or phenomenon has been receiving increased attention all around us. There seem to be a high focus on sustainability, sustainable development and sustainable work systems. Within the context of work organization and organizational behavior, sustainability refers to the continuous development of individuals, teams and organizations. Sustainable work systems relates to the understanding, designing and development of the basic elements that form culture and organization culture, what influences it, and how work systems are influenced by it. Through this assignment, an attempt has been made to study how organization structure, culture and leadership play a critical role when it comes to individual, group and organization’s sustainable effectiveness. The most appropriate structure for an organization depends on its context in terms of goals, environment, technology, size and culture. And the culture of an organization is like air; it is everywhere we look, and it touches everything that goes on in organizations. Organization culture is both the cause and an effect of organization behavior. A strong culture powerfully shape an organization’s long term success. The culture of an organization......

Words: 4234 - Pages: 17

Free Essay

Organisation Change

...May 2001 Accepted May 2001 Resistance to organisational change: the role of defence mechanisms Wayne H. Bovey Bovey Management (Certified Consultants), Queensland, Australia Andrew Hede University of the Sunshine Coast, Queensland, Australia Keywords Organizational change, Resistance, Defence, Humour Abstract Observes that the published literature on resistance to organisational change has focused more on organisational issues rather than individual psychological factors. The present study investigated the role of both adaptive and maladaptive defence mechanisms in individual resistance. Surveys were conducted in nine organisations undergoing major change and responses were obtained from 615 employees. The results indicate that five maladaptive defence mechanisms are positively correlated with behavioural intention to resist change, namely, projection, acting out, isolation of affect, dissociation and denial. The adaptive defence mechanism of humour was found to be negatively correlated with resistance intention. Identifies two intervention strategies which can be used by management to address the effects of defence mechanisms on resistance during periods of change in organisations. Journal of Managerial Psychology, Vol. 16 No. 7, 2001, pp. 534-548. # MCB University Press, 0268-3946 Introduction Individuals go through a reaction process when they are personally confronted with major organisational change (Jacobs, 1995; Kyle, 1993). According to Scott and Jaffe......

Words: 6068 - Pages: 25

Les Z'amours | DER JUGENDSTIL KUNST UM 1900 v 1965 Schmuck Lampen Glas Möbel Uhren Tapeten usw | All American