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Quality Program

In: Business and Management

Submitted By celimburg
Words 628
Pages 3
Having a quality program is plan that strives to ensure that the quality of a project will meet what was originally planned. This plan establishes quality goals, policies and standards that are related to the project scope. The design of the quality planning tool is critical to ensure that processes are synchronized with the core processes of the scope of the project which include the schedule, cost, facilities, team and risk management. The quality program should guide each process to ensure that the customer’s demands are able to be met. This will ensure that all of the processes are goal oriented to the customer’s needs.

The process that the VW Mexico Team utilized was to develop a work breakdown structure (WBS). This structure integrated the plans submitted by various project participants and detailed the timeline for the overall project. As a quality control individual I would utilize the WBS as a structure to integrate a quality control program that would be based on Volkswagen’s expectations of it’s component assembly for the new Jetta.

This program that is developed for the project will begin with obtaining information of the quality policy and procedures, customer expectations, the project scope statement and the WBS. As the case study explains, the project that VW Mexico is undertaking is to produce several motor and axle parts and assemblies that include the front axles and cornermodule assemblies. During the scope of this project, the WBS was developed and provided the detailed timeline for the overall project. The quality program will include specifications of targets for the parts and assemblies. It will also address tolerances or allowable variations for these as well. These specifications and variations must be formally addressed and approved to ensure that customer expectations are met.

Once the targets, specifications and…...

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