Premium Essay

Service Request Sr-Rm-022, Part 2

In: Computers and Technology

Submitted By faconeto
Words 495
Pages 2
Service Request SR-rm-022, Part 2
Olavo Faco
BSA375
December 17, 2014
Victor Raymond

Service Request SR-rm-022, Part 2

After the last analysis, it was shown some very important points for a successful transition, which was also shown different ways to analyze are the best ways to improve the project and how the department communicate, promoting better communication and save time and money for Riordan.
Security Controls One of the most important points in a system design and security for this reason that the whole system needs to have security controls in this way it is possible to install and operate controls as recovery, firewall, backup and other, all this are operations group tasks , developers also are responsible, especially with regard to information systems. Keep all data from Riordan safe and confidential mainly are two crucial points. Data such as information from employees, company policy and procedures will be the responsibility of Riordan, passwords, along with data encryption will be used, thus bringing more security to the company.

Processes Use a third-party software can bring benefits to the company, will be an advantage for Riordan as the third-party seller will have the security guaranteed by them. The Riordan Manufacturing can save time by using COST, just use the training and services that are included in the programs that are already developed, this process can delay but had saved money if the case is necessary to use an additional program, this will be included in an in-house development.

Interfaces Systems interfaces requires a high level of security because the exchange of valuable information. This environment can be included the use of passwords to unlock confidential documents, such as documents of employees and Info taxes, also will prevent unauthorized access to computers of other staff employees.…...

Similar Documents

Premium Essay

Service Request Sr-Rm-022 Part 1

...Service Request SR-rm-022 - Part 1 Joshua Proctor BSA/375 November 4, 2013 Laura Smith Service Request SR-rm-022 - Part 1 This paper will describe each of the key stakeholders or stakeholder groups in Riordan Manufacturing who provide requirements for the service request, explain two separate information gathering techniques used during proposed projects, identify two factors that are necessary to ensure that the information required for the project is gathered successfully, define the scope of the project by specifying business functions that will be included in the project, describe the project’s operational, technical, and economic feasibility areas that are examined in the SDLC analysis phase summary. Key Stakeholders Riordan Manufacturing has many stakeholders and most of its stakeholders that would remain influential to the change process would gain the focus and those who can directly use the new system are also given importance. The stakeholders of the firm include CEO Michael Riordan, Executive Assistant Jan McCall, SVP-RD Kenneth Collins, COO Hugh McCauley, VP international operations Charles Williamson and the IT service managers. Further, before the input and revisions as per the information gathering steps are finalized, the individual users of the final app will be consulted for advice. Information-Gathering The completion of the system requires collection of information and it is categorized into ten parts that makes sure that system and processes...

Words: 1232 - Pages: 5

Premium Essay

Service Request Sr-Rm-022, Part 1

...Service Request SR-rm-022, Part 1 BSA/375 Anjit Bose Service Request SR-rm-004, Part 1 Table of Contents Introduction.........................................................................................................3 * Information-Gathering Techniques and Design Methods................................................................................................................3 * Business Requirements for an HR System.................................................................................................................5 * Scope and Feasibility.............................................................................................................5 * Detailed Plan for Riordan Manufacturing....................................................................................................6 * Conclusion...........................................................................................................7 * Reference ............................................................................................................8 * * * * * * * * * * * * * * * * * * * * Introduction * The COO, Hugh McCauley, of Riordan Manufacturing, wants to combine the existing variety of tools in use into a single integrated application. The business wants to take advantage of the more sophisticated state-of-the art......

Words: 1339 - Pages: 6

Premium Essay

Service Request Sr-Rm-022 Part 3

...Service Request SR-rm-022 Part 3 Implementaion for this design is where Riordan Manufacturing will find some challenges with some parts of the design that include the end user. Having a complete team of design analysts, IT Technicians, Business analysts, and end users working together cohesively is what will make the difference of having an efficient and successful program (Valacich, 2012). Moving through the entire phase of this project from start to finish will be cruicial to the teamwork aspect of this design. The new system implements a new automation that is built off of an IT platform. The departments involved in this is the HR resource management, and the IT department. The other departments that aren’t directly involved but will be affected by the change are the operations and finance departments. Coding It is our job to ensure the essentials necessary for the new system that is being created for the HR department. Our team wants to assure that this new system is well equipped, and correctly developed in a way that if any issues arrive they can be taken care of in a timely manner. The new features that are incorportated with the new design are created as a form of application software that the end users will operate their business from. A new database will be used for storing multiple categories of information making this the foundation of the new system. System developers will generate the best software for Riordan Manufacturing while keeping end user......

Words: 1076 - Pages: 5

Premium Essay

Service Request Sr-Rm-022, Part 3

...Service Request SR-rm-022 By: Tammy Samooj BSA/375 October 13, 2014 Riordan Manufacturing is a worldwide Manufacturing company that employs 550 employees. It projects an annual income earnings of $46 million. Their plant that is operating in Albany, GA, produces plastic containers for beverages. Their plant that is located in Pontiac, MI, that produces plastic custom parts, whereas, the plant in Hangzhou, China produces plastic parts for fans. In San Jose, CA Riordan has its corporate office. The research and development office is located in their corporate office in San Jose, CA. Their Parent Company is Riordan Industries, INC. Riordan Industries, INC. is known as a Fortune 1000 company, which has revenues in excess of $1billion. (Apollo Group, 2013) Mr. Hugh McCouley, COO of Roirdan Manufacturing has issued a service request, SR-rm-022, stating he would like to be able to take advantage of state-of-the art, sophisticated information technology within their Human Resource Department. Mr. McCouley is desiring to integrate his existing HR tools into a single integrated application with using today’s existing tools within the HR system. This service request will affect all locations within the plant. The expected result of this request will define the business requirements for the development within the HR System that will support the objective. The objective is to create a system design and a project implementation plan which is required for......

Words: 1028 - Pages: 5

Premium Essay

Service Request Sr-Rm-022 Part 1

...their plastic beverage containers, a plant in Pontiac, MI which produces customized plastic parts, and in Hangzhou, China they have a plant the manufactures plastic fan parts. The Service Request SR-rm-022 has been issued asking to integrate the existing Human Resource tools into a single integrated application. This will be done using the existing tools found in the Human Resource System. This request will have an impact on all the listed locations of Riordan Manufacturing: Georgia, Michigan, San Jose, and China. Riordan is looking to update and become more advanced from the current information systems technology in the Human Resources department. The expected results will define business requirements in the development of the Human Resource system allowing the support of the objective of the above listed service request. The objective here is to create a system design that is detailed and a project implementation plan to complete the project. The Human Resources Department (HR) plays an important role in Riordan Manufacturing. The Human Resource department helps manage the day-to-day operation of the organization. Some of the responsibilities of the Human Resource department are but are not limited to: ▪ Employee Relations ▪ Training and Development ▪ Benefits/Bonuses ▪ Compensation/Payroll ▪ Organizational development I have been requested for my service as a system analysis to analyze the Human Resource System at Riordan Manufacturing.......

Words: 1231 - Pages: 5

Free Essay

Service Request Sr-Rm-022 Part 2

...Service Request SR-RM-022 Part 2 BSA/375 Service Request sr-rm-022 Part 2 Riordan Manufacturing is a research and development company that specializes in the production of polymer materials. The company is currently “employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion.” (University of Phoenix, 2013) Hugh McCauley, the COO of the company, wants to develop a new application for the human resource department in order to keep up with changing technology. He would like to have a system that integrates all of the existing HR tools the company uses into a single, modern information systems application. This project will need to consist of several different stages in order for it to potentially be successful and will require an analyst to ensure all key points of the project are met. One of the first areas we need to look at when transitioning from analysis to design is the application software. “Software application architecture is the process of defining a structured solution that meets all of the technical and operational requirements, while optimizing common quality attributes such as performance, security, and manageability.” (Microsoft, 2014) Taking into account the requirements of the new design, a thin client-server architecture, where the server performs the application logic, makes the most sense to use. One of biggest benefits to a......

Words: 859 - Pages: 4

Premium Essay

Service Request Sr-Rm-022 - Part 1

...Service Request SR-rm-022 - Part 1 Antonio Walden BSA/375 December 8, 2014 Bill Schuyler Service Request SR-rm-022 - Part 1 This paper will identify key stakeholders in Riordan Manufacturing who can provide requirements for the service request, and describe information gathering techniques and system analysis tools that can be used for the project. It will also identify key factors that assist in tracking necessary information for the project, the scope of the project, and the areas of project feasibility that will be focused on. Key Stakeholders There are many stakeholders of this project at Riordan Manufacturing. These stakeholders include the requester of service and COO Hugh McCauley, CEO Michael Riordan, Executive Assistant Jan McCall, HR department employees, and IT service managers. Stakeholders would also include any end users of the HR tools and applications involved in this project. Any supporters and opponents of the project should also be identified. Information Gathering The identification of the system requirements involves eliciting information from stakeholders (Mochal, 2008). There are multiple information gathering techniques to use to gain a complete view of the requirements from different perspectives. These are not procedural, can occur in any order and revisited multiple times to obtain a clear picture of system requirements. 1. One-on-One interviews: This is a method where the analyst will sit down with stakeholders on a one-on-one......

Words: 979 - Pages: 4

Free Essay

Riordans Service Request Sr-Rm-022, Part 2

...Riordan Stephen G Peterson BSA375 APR 03, 2014 University of Phoenix Riordan RIORDANS Service Request SR-rm-022, Part 2 Riordan Manufacturing is seeking a new system that will consolidate all of their Human Resource related data. Currently, the data that will be a part of the new system is spread out through different departments of the company. The new system will allow this data to be saved in a central location, while only allowing viewing access to certain employees. The access will be much the same as currently in place, but located in a single system. Lastly, the implementation of the new system will be not be a quick process, because it would be safer the company completes a test run to few end users before completely releasing the system. For the design process and application architecture Riordan would benefit from using third-party software for their application process and for other processes. Programs that are already developed like commercial off the shelf (COTs) will help Riordan Manufacturing to save development time and will include training and services with them. This will be a long-term investment that can save the company money. Using COTs will guarantee security from the third party vendor. Any additional software or programs that are needed for special projects will be an in-home development. Security Controls For Riordan Manufacturing security of their system should be a major concern in this project. When it comes to security......

Words: 840 - Pages: 4

Premium Essay

Service Request Sr-Rm-022 Part 2

...Service Request sr-rm-022 Part 2 Joshua Proctor BSA/375 November 11, 2013 Laura Smith Service Request sr-rm-022 Part 2 Introduction Riordan Manufacturing started its existence in 1991 as a company called Riordan plastics and its founder, Dr. Riordan, acquired patents for “processing polymers into plastic substrates that resisted breaking under extreme tension. In 1992, Dr. Riordan acquired capital to expand his company and renamed it Riordan Manufacturing. By 2000, Riordan Manufacturing was so successful it grew into a global manufacturer that became a leader in plastic products (Apollo Group, Inc., 2012) They bring in about 46 million annually and have a global employee base of about 550 individuals. They encourage employees to submit their own ideas and try to instill and develop strong work ethics among both employees and managers. The mission of Riordan Manufacturing is to become the global leader in the polymer materials industry, by providing solutions to customers’ needs and challenges. With this goal in mind, they now have a strong research and development team that focuses on discovering new and emerging market trends and taking that knowledge to enhance profitability and overall influence of Riordan Manufacturing. Project Scope It has been determined through reviews and analysis of the current system that the current HR system is out of date. It lacks some of the specifications needed to perform many of the essential functions of the HR department.......

Words: 1511 - Pages: 7

Premium Essay

Service Request Sr-Rm-022, Part 3

...Service Request SR-rm-022, Part 1 Clarence D. Spence BSA / 375 May 12, 2015 Charles Bocage Service Request SR-rm-022, Part 1 Riordan Manufacturing’s COO Hugh McCauley would like to merge the accessible selection of tools in use into a single integrated application. The business would also like to take advantage of the more advanced state-of-the art information systems technology that readily exists within the company’s human resources department.  The information gathering techniques and the planned design methods that will be utilized will be outlined. The business requirements for the improvement of an HR system to maintain the intention of this request will also be defined. Significant points that will assist in making sure that the information required for this project is collected effectively will be identified and a thorough project plan will be produced. This plan will make available a list of all day to day tasks, resources, and a schedule coupled with a financial plan required to complete the project. Information Gathering Techniques and Design Method Developing a plan is important to Riordans success, it is very crucial to gather information from numerous sources to make sure the designed plan performs its intended application. Initiating the information gathering process will begin with an essential meeting with key management personnel, the end user and most important the IT staff to discuss the project. This business meeting will consist of a......

Words: 1304 - Pages: 6

Free Essay

Service Request Sr-Rm-022, Part 2

...Service Request SR-rm-022, Part 2 Robert Townsend BSA/375 September 14, 2015 CHRISTOPHER CANTER Service Request SR-rm-022, Part 2 This paper will detail the application architecture and process design for service request SR-rm-022. I will explore the system’s architecture by discussing the data, processes, interfaces, and network. I will describe the security controls put in place for the proposed HR system. And finally I will present some flow charts and data flow diagrams. This system requires very tight security. The company must ensure that their employee’s data is secure. “Security is primarily the responsibility of the operations group the staff responsible for installing and operating security controls such as firewalls, intrusion detection systems, and routine backup and recovery operations” (Dennis, Wixom, & Roth, 2015). Our developers will work closely with operations to ensure that any required security is included in the application. Application architecture is the specification of the software and hardware to be used in the proposed system. I will recommend using COTS software package to replace the existing system. This will allow the client to start using the system in the shortest time possible. This option will also allow the client to incorporate training, maintenance, and integration into the contract. The client’s computers will have to be upgraded or replaced to use the new software. The data used in this system will be employee data,...

Words: 471 - Pages: 2

Premium Essay

Service Request Sr-Rm-022, Part 2

...Service Request SR-rm-022, Part 2 Michael Ragland BSA/375 10/06/2015 Robert Mascarenas Describe the application architecture and process design. Include a high-level description of the security controls you recommend for the design of this HR system. Among other measures security measures can include firewalls, popup blockers, and system restore points including manufacturer system restore points. Any proprietary data, incription codes and passwords will be considered legal copyright intellectual property of Riordan Manufacturing and will be changed and adjusted appropriately according to need deemed by the circumstances and plausibly viable security threats. To maximize security as well as to make the achitectural design as flexible as possible while meeting the unique needs of Riordan Manufacturing the application architecture will follow a custom development design. It follows a software as a service (SaaS) model and is structured with a client-server architecture. This is partly for the reason that with that architectural structure security measures can easily be applied to the most vulnerable point in the systems interface which is the client user interface. The software will be compatible with mobile devices and cloud based applications as well. The operational requirements of the system interface should be compatible with basic HTML, and XML, coding making them flexible and usable by a wide variety of devices and application and at the same time easy to apply......

Words: 634 - Pages: 3

Free Essay

Service Request Sr-Rm-022, Part 1

...Service Request SR-rm-022, Part 1 The COO of Riordan Manufacturing, Hugh McCauley, wants to combine the current assortment of tools in use into a single integrated application. Riordan Manufacturing wants to take advantage of the most sophisticated, state-of-the art information systems technology that already exists in the human resources department (Riordan Manufacturing, 2006). In the development phase, it is important for one to gather information from various sources to ensure the project efficiently performs its preferred job. To begin the information-gathering process, one will need to meet with the key management personnel, IT staff, and users to talk about what tasks are involved. Through this collaboration, the developers will be allowed to ask questions, as well as invite comments, ideas and acknowledge concerns. This collaboration will help to brainstorm and to comprehend better what the corporation needs to do to improve the overall process. Another method that will be used to gather information for this project is conducting interviews. By interviewing selected individuals, it would help to figure out what works best for the company and what can be done to improve the human resources department in the future. After all the information is collected, documented, and studied, then the design phase can begin. The design method that would be used for Riordan Manufacturing would involve the use of Joint Application Development (JAD). Joint application......

Words: 287 - Pages: 2

Premium Essay

Service Request Sr-Rm-022, Part 3

...Service Request SR-rm-022, Part 3 Brett Persons BSA/375 December 17, 2015 Timothy Phillips Part 3 of the Service Request SR-rm-022 incorporates the transition from design to implementation. Throughout this section the implementation stage will be described along with each of these six major activities: coding, testing, installation, documentation, training, and support. I will describe each of these six activities and how each would be specifically planned for the individual project. Lastly, I will discuss the benefits of using defined and repeatable processes for accomplishing these activities. Piecing together each function of the new HR system to work as a reliable source for Spike’s to manage their database has been a tough and time consuming process. Developing a system from scratch requires a lot of moving parts to come together and function as one. Getting all these parts together and in place requires writing code, writing code can be a time consuming process and take many hours of concentration by a software developer. These individuals have spent countless hours ensuring each line of code has been properly written and functions as intended. Software developers spend a number of hours writing code for the new programs that sometime they overlook the testing phase. Testing phase is a very important step in the implementation process, it gives the developer a chance to see how their system functions. This phase......

Words: 1048 - Pages: 5

Free Essay

Service Request Sr-Rm-022, Part 2

...Service Request SR-rm-022, Part 2 Ryan Finch BSA/375 After the previous meeting we discussed several important topics that have required additional research, in order to present a safe way to make transitions and new changes. We have also reviewed some different data flow that will work to improve the proper handling within Riordan Manufacturing to ensure the best relationship between each department. Once the final implementation is installed it will not only improve communication within the company but it will also help save time and money. Security Security should be the highest point of interest or concern of any project. Security is mainly the responsibility of the group operating the system, which would make it the company’s staffs responsibility to install and operate security controls such as firewalls, anti-virus software, and also performing routine updates, and data backup and recovery points. All data needs to be kept secure and confidential at all times. Any company data such as policies, procedures, employee, or customer information needs to be secure and it is Riordan Manufacturing’s responsibility to make sure there systems are capable of doing so. All the information on company computers should be password protected, encrypted, and only give authorized personnel access to such information to ensure data safety. If any information especially “sensitive information” were to get into the wrong hands it could really hurt the......

Words: 673 - Pages: 3

Nick Castle | Scarica APK | Aidan Aidan Mattox