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In: Business and Management

Submitted By geowen
Words 26105
Pages 105
Communication Skills

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UNIT 1 4






UNIT 2 16


UNIT 3 26






UNIT 4 32







UNIT 5 41
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Welcome to the next module of your course of study in commerce. The purpose of the this module is to familiarize you with some key issues underlying the notions of communications – a very important aspects of any successful business.

The first unit is about understanding ‘business communication skills’. We will see why good communication is important in business. We will examine some of the barriers to communication and how can they be overcome. We will also look at what is meant by non-verbal communication, networking and face-to-face communication…...

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