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The Importance of Employee Training

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THE IMPORTANCE OF EMPLOYEE TRAINING
Training and development of employees is very critical for EDC Hotel in this era of competition due to the fact that they need to survive, grow and develop. Training is considered as the process of upgrading the knowledge, developing skills, bringing about attitude and behavioural changes, and improving the ability of the trainee to perform tasks effectively and efficiently in organisation of EDC Hotel.
Puan Rusma Bt Halim is the Manager of Human Resource management in EDC Hotel has the experiences in Human resources area about 10 years mention that training and development is essential for EDC Hotel to ensure that all the employees’ skills, abilities and knowledge levels are being regularly updated. The training and development conducted are very important for EDC Hotel as to help the betterment of the Hotel.
This is the integrated process where the employers have to make sure that all the employees are moving towards organisational goals. Taking performance management to approach training means that the training effort must make sense in terms of what the company makes each employee to contribute to achieve the company’s goals. Puan Rusma also mention that training is not only for the organisation but also the employees. It is for the sake of the individual itself to seek for a better changes towards improvement.
TNA & TRAINING DEVELOPMENT
A Training Needs Analysis (TNA) is a process that defines the training required for an individual, for a position, group, team, department, organisation or industry sector. This analysis can focus on the job role, and the training needed to achieve competence in the job role, or on the individual and their training needs, or on the organisation, and its training requirements, depending on the methodology used.
The TNA at the three levels of job role, individual and organisation…...

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