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Unit 4001 - an Introduction to Management Styles

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Unit 4001 - An Introduction to Management Styles
Name: Timothy Freeman
CMI Number: P04304125

1. Be able to understand assumptions about human nature and managerial behaviour.
1.1 Identify models which make suppositions about human nature and behaviour at work
Theory X and Theory Y represent two sets of assumptions about human nature and human behaviour that are relevant to the practice of management. They describe two contrasting models of workforce motivation. Theory X represents a negative view on of human nature that assumes individuals generally dislike work, are irresponsible, and require close supervision to do their jobs. Theory Y represents a positive view of human nature and assumes individuals are generally hard-working, creative, and able to take on responsibility and exercise self-control in their jobs. One would expect that managers holding assumptions about human nature that are consistent with Theory X might exhibit a managerial style that is quite different than managers who hold assumptions consistent with Theory Y.
1.2 Discuss how attitudes as assumptions can influence managerial behaviour.

McGregor described two distinct set of assumptions about people at work. He believed that these assumptions influence the thinking and attitude of most managers about the people at work.

1|Page

Theory X presents a pessimistic or negative view of human nature whereas Theory Y reflects an optimistic or positive view of human behaviour.
Theory X lists a set of assumptions which presents a pessimistic view of human nature. The assumptions of Theory X are as follows:
1. The average human being naturally dislikes work and will avoid work, if possible.
2. Since human beings dislike work, they must be coerced, controlled or threatened with punishment to make efforts to achieve objectives.
3. The average human being prefers to be directed.…...

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