Free Essay

Valley Healthcare

In: Social Issues

Submitted By nardica1
Words 791
Pages 4
Risk and Quality Management
Jamaica Benton
August 13, 2012
Matt Dennis

Risk and Quality Management
According to Valley Healthcare System (2012), “Valley Healthcare System formerly known as Community Health Center of South Columbus opened its doors August 1994. This name change is reflective of the growth in Valley Healthcare and the services that they provide to the community. Valley healthcare began as a small service within the Baker Village community of the South Columbus area” (p.1). Today, Valley Healthcare provide medical, dental, out-reach services, and pharmacy services to residents from the Chattahoochee Valley region and beyond. Valley Healthcare goal is to provide comprehensive primary healthcare, selected specialties and referral services to the population of the Chattahoochee Valley area regardless of circumstances. The ECRI Institute (2010) website, “The Patient Quality and Risk Management Program supports Valley Healthcare System philosophy that patient quality and risk management is everyone’s responsibility. Teamwork and participation among management, providers, volunteers, and staff are essential for an efficient and effective patient quality and risk management program” (p.3.). * Patient safety * Patient quality * Risk management is a policy that is enforced by Valley Healthcare to ensure that all patients are protected and free from hazardous conditions; medical errors; disclosure of privacy; infections and etc. All staff are properly trained and educated on risk management procedures twice a year. Valley Healthcare System is committed to providing safety to all patients. * Quality management is a policy that is enforced by Valley Healthcare System. Valley Healthcare System has a an outstanding team of health care professionals and support personal that delivers accessible, affordable cost effective, prompt customer responsive service to all patients , regardless of race; ethnic or financial status. * The key concept of risk and quality management at Valley Healthcare System is: teamwork; continuous improvement; keep cost at a minimum and most important, always meet the needs of the patients. When it comes to risk and quality management, the needs of the patients always comes first. If all stall follow the correct procedures of the risk and quality management polices the needs of patient can be met by keeping cost down while still improving the organization. * Steps that Valley Healthcare System may take to identify and manage their risks: a. Continuous training- continuous training allows the staff to be trained on a regular basis so that he or she will not forget the proper policies and procedures of the organization. b. Feedback- feedback from patients gives the organization or ways to improve * Internal factors that may influence quality outcomes at Valley Healthcare System are: a. Timeliness- may affect the organization negatively because a patient may be ill and cannot get an appointment in a timely manner. This may cost the organization a patient and money. b. Patient satisfactory- a patient may come into the organization with a health issue and after services are rendered, the patient may not feel satisfied with the health care services provided by the dentist; physician etc. c. Healthcare cost- the patient insurance may not cover all of the healthcare services the patient’s needs. If services have already been provided for the patient before the physician is notified, this leaves an unpaid bill that the organization has to take care of. * External factors that may influence quality outcomes at Valley Healthcare System are: a. Family life- a staff member may have problems at home that will influence his or her productivity at work. Staff member may not be able to provide quality care to the patient. b. High expectations- staff member may feel stressed out and overwhelmed by the assignments he or she is assigned to do. * Long/ Short-term goals for Valley Healthcare System
Long term a. Utilize a team of outstanding professionals b. Keep cost effective c. Have prompt customer service
Short term a. Build customer and quality focused teams b. Workforce development c. Enhance employee recruitment and retention * The relationship between risk management and quality management at Valley Healthcare System is complimented by each other. Reducing the risk of medical errors; infection control and privacy issues helps the organization provide the best quality care to all patients while ensuring quality of life for patients. * Three fundamental risks and quality management policies that should be implemented by Valley Healthcare System: a. Continuous monitoring- allows physicians to keep patients informed about their illness before the illness worsens b. Reasonable appointment times- allows patients to get meds; examinations and etc., in a timely manner. c. Resources for patients- allows patient to have a better understanding of his or her illness.

ECRI Institute. (2010). Sample Risk Management Plan for a Community Health Center. Retrieved frohttp://bphc.hrsagov/ftcal/riskmamagement/riskmgmtplan.pdf
Valley Healthcare System. (2012). About VHS. Retrieved from…...

Similar Documents

Premium Essay

Aamby Valley

...Dear Mr. Sharma, Greetings from Aamby Valley City and Hotel Sahara Star! Thank you for choosing to stay with us. Aamby Valley City – Independent India’s first planned hill city. A veritable paradise on earth. A magical place, woven from the fabric of your dreams. Every square inch of this paradise is carefully crafted keeping international luxury standards in mind. Be it the tranquil beauty of nature, the adrenaline rush of water sports & adventure challenges or the finest of hospitality, your every wish is taken care of here. Some of the wonders at Aamby Valley are: • Sprawling Villas amidst rolling hills, a sight that could take your breath away • An enormous fully floodlit golf championship golf course of 18 holes replete with water bodies, emerald greens and even migratory birds • A technologically advanced and sophisticated private airport • An international school offering a highly acclaimed international curriculum, equipped with advanced learning systems and teaching methodologies • A state-of-the-art hospital with superlative medical facilities • Plethora of adventure sports such as Any Terrain Vehicle, Jungle safari and Wilderness Picnics, Paint ball and many more • Water sports such as Speed Boats, Jet Skis, Inflatable Rides(Banana Rides) and many more We heartily look forward to your visit and it is our earnest wish that you enjoy your stay with us. Kindly find your reservation details......

Words: 458 - Pages: 2

Free Essay

Valley Forge

...In the winter of 1777 and 1778 Washington was in charge of thousands of soldiers. They spent their winter at Valley Forge which is 18 miles outside of Philadelphia. They didn’t have much money and the patriot soldiers weren’t paid. They only had their freedom to fight for nothing else so a lot had given up and quit. Most people would have left with all the problems and conditions throw in their way but some would have stayed to fight for what they believed in. George Washington’s had a lot of men in Valley Forge. Many had got diseases and illnesses from being all together. In the cold their bodies couldn’t heat up to fight the foreign diseases/illnesses so it was very hard for their immune systems to keep them healthy. It is estimated that in December, 1777 there were 12,000 soldiers and in February, 1778 there were only 8,000 left, 33% percent loss of the original soldiers. (Noel F. Busch, Winter Quarters, Liveright, New York, 1974 and researchers from University of Michigan) The deaths came from the great pandemic of illnesses December 23, 1777 the estimates recorded pointed to the total people infected would be 2,898. By February 1, 1778 they sky rocketed to 3,989. Because of all the ruthless illnesses and diseases, from December all the way to June a estimate of 1,800-2,500 died in that short time. If the men didn’t leave and quit they would have to battle a high chance of dying. There were a lot of different problems with George Washington’s soldiers. They used to be......

Words: 593 - Pages: 3

Premium Essay

Fountain Valley Hospital

...Fountain Valley Regional Hospital and Medical Center ETH/316 April 26, 2013 Fountain Valley Regional Hospital and Medical Center Fountain Valley Regional Hospital and Medical Center was opened in 1971 and is owned by a group of physicians. Over the years the hospital has expanded in many ways. In the 1980s, the hospital opened with four beds in the neonatal intensive care unit and eight beds in the pediatric intensive care unit. According to, as of today Fountain Valley Regional Hospital and Medical Center is a 400-bed, acute care facility with comprehensive services spanning from award-winning heart and stroke care, neonatal, and pediatric intensive care, high-risk obstetrical services, bariatric surgery, orthopedics, spine, and neurosurgery. Social Responsibilities Fountain Valley supports the community by sponsoring and participating in community events. According to, “As a healthcare facility, we are committed to providing quality care to our communities.” They are also committed to the growth and development of the City of Fountain Valley. As part of an investor-owned hospital system, they pay more than $2.3 million in local taxes that go toward the improvement of local infrastructure, and community programs. Fountain Valley also hosts an annual charity Golf Tournament in conjunction with the Fountain Valley Firefighters Association to help raise money for local charities. Factors that influence......

Words: 648 - Pages: 3

Free Essay

Valley of the Kings

...Year 11 Ancient History Valley of the Kings Task Use the Theban Mapping project website to answer the questions below. The information and images you collect are to be assembled in poster form: 1. Choose one tomb from the map of the valley (move your cursor over each tomb and click on it) Place your cursor over the ‘cartouche’ and write down the Pharaoh’s name and the meaning of this name 2. Use the description tab and scroll down to the find the history of excavation. Write down the first and last time that the tomb was excavated 3. Also from the description, read to find out which plan or design the tomb follows. Record this information. 4. Read the description and record what scenes from Egyptian mythology are depicted on the tomb walls. There will be quite a few on larger tombs. 5. Watch the movie in the tab and record 3 main points about the tomb and its owner. Use the transcript if you cannot remember from the movie. 6. Use the internet to search and find information on the images that you collected from the walls of your tomb. Write a paragraph to describe the meaning of the depictions chosen. 7. Why would the depictions from above be placed in a tomb? 8. What information about the lives of Egyptians is shown on the tomb walls? 9. What can we learn about the construction methods used to build these tombs from the tomb that you have studied? On Tuesday you will compare your tomb with one studied by...

Words: 327 - Pages: 2

Premium Essay


...about meeting the new standards expected in healthcare of they will face lawsuits and tort actions that could destroy their careers (Qazi, 2012). The healthcare debate in the United States has been dominating the industry since President Obama passed key legislation that will forever change the American medical system. Arguments against healthcare reform stem largely from the provisions and laws that are being proposed by Obamacare. The restructured proposals have drawn many opponents, especially in the healthcare and insurance industry. Primarily, the argumentative claim is that the costs to practice medicine and insure all patients will not be sustainable. Additionally, the increase in the amount of patients that will flood the system will demand an increase in medical insurance premium costs, drive down competition, and lower the overall quality of care that Americans are used to receiving. For private physicians, the demands placed on their practices to meet and maintain the new laws and regulations will drive doctors out of private practice according to many economists (Qazi, 2012). The arguments for healthcare restructuring in the U.S. stem from both a moral argument and a leveling of the playing field approach. Proponents of healthcare reform take issue with the fact so many millions of Americans are uninsured or unable to obtain quality healthcare and they want to correct the system by putting in place laws that demand healthcare for all citizens in some form.......

Words: 923 - Pages: 4

Premium Essay

Silicon Valley

...Homework – Study Trip San Francisco & Silicon Valley Mag. Roland Suttner ------------------------------------------------- December 2013 “I have not failed. I’ve just found 10,000 ways that won’t work.” – Thomas Alva Edison “Most great people have attained their greatest success just one step beyond their greatest failure” -Napoleon Hill Contents 1 Venture Capital 4 2 Mechanics of raising equity capital 5 2.1 Equity financing for private companies – Sources for funding 5 2.1.1 Angel Investors 5 2.1.2 Venture Capital Firms 6 2.1.3 Institutional Investors 6 2.1.4 Corporate Investors 6 2.2 Outside Investors 6 2.3 Exiting an Investment in a Private Company 7 3 The process of start-up funding 8 3.1 Idea and co-founder stage 8 3.2 Family and friends stage 8 3.3 Seed or angel round 8 3.4 Venture Capital Round 8 4 The Initial Public Offering 10 4.1 Advantages and Disadvantages of Going Public 10 5 Key Elements for successful Entrepreneurship 11 6 The importance of Silicon Valley in the U.S. venture capital system 13 6.1 Venture Capital Investment in the U.S. 13 6.1.1 Venture Capital Investment since 2006 13 6.1.2 Investment by industry 13 6.1.3 Investment by regions 15 6.2 Evolution of Silicon Valley 15 6.3 Silicon Valley – an advanced high tech entrepreneurial habitat 16 6.4 The Power of Clustering 16 6.5 Features of an advanced high tech entrepreneurial habitat 16 6.6 The high-tech......

Words: 8851 - Pages: 36

Premium Essay

The Valley Winery

...Case Analysis – The Valley Winery The Valley Winery is the largest domestic producer of wine in the United States and one this nation’s largest privately held companies. Their recently hired sales manager of the San Francisco region, Pat Waller, has determined that the number one problem in the region, despite favorable sales results, was turnover which is nearly 100% a year with the average sales rep being with the San Francisco region winery for only 7 months before leaving or being terminated. Pat begun to analyze the effects of the turnover the company is experiencing, which consisted of first considering the costs of training and recruiting which was close to $33,000 per representative. Secondly, he believed that decreasing turnover would increase sales due to better customer rapport. Pat then decided to travel with sales representatives to better understand the day to day of the job to get a better sense of what may be happening while out in the field that may be adding to the high turnover. There seems to be many problems with the culture of this company, but not a single one with sales and profits. They’re consistently making high numbers, but the number one problem they seem to have at The Valley Winery is the high turnover problem. As mentioned above, the high turnover rate nears 100% on the year with the average sales rep staying a nearly 7 months. The sales manager of the company oversees two area managers, who collectively oversee 11 district managers, who......

Words: 1434 - Pages: 6

Premium Essay


...QUALITY OF LIFE IN HEALTHCARE SETTINGS Quality of Life in Healthcare Settings; a Christian Approach September 20, 2013. In the Healthcare industry there are many different settings in which the various methods of care are delivered. It is important to always ensure that quality of life is a high priority, and carried out effectively. Quality of life is a multifaceted concept including five components: lifestyle pursuits, living environment, palliation, human factors, and personal choices. (Shi & Singh 2002).These factors need to have industry wide support from a funding and technological aspect to achieve success. Focusing on advancing healthcare settings and improving the care and quality of life from a Christian Worldview perspective is important to the medical industry. During my first enlistment in the U.S. Navy I was shot while on a reconnaissance mission in Kuwait. I was taken to the USNS Mercy, a hospital ship used during war time, this was a memorable experience. The Naval ship is painted white with a large red cross to designate it as a medical vessel. Firing on the hospital ship would be deemed a war crime, and I cannot recall this ever happening. There is a large berthing ward with approximately 1,000 beds, as well as most other amenities found in a land based care facility. I had the bullets removed, wounds dressed and treated to prevent any infection. The crew of medical professionals and physicians made me feel......

Words: 1205 - Pages: 5

Premium Essay

Valley of the Sun

...Valley of the Sun United Way was founded in 1925, an Arizona nonprofit organization whose mission is to improve lives. For more than 80 years Maricopa County’s community has used their caring power to address human care needs. In 2005 Valley of the Sun United Way Foundation was organized to help engage in activities for the benefit of the VSUW. Each fall VSUW conducts a campaign that helps to offset the following year. Along with the campaign contribution there are three options for donors. The first is the Results That Matter Fund that is invested into health and human services programs, the second is the Impact Areas that identify the community needs, and third is a specific nonprofit agency or program. Cash flow and functional expenses are exampled at in all nonprofits and profit organizations. To identify properly the organizations’ strengths, weaknesses, and areas of threat the internal and external factors must first be analysis. An audit was conducted for 2008 and 2009 in accordance with the Government Auditing Standards. This audit was conducted to make sure that the statements are free of material misstatement. VSUW reported a combined statement of financial position statement for two years, 2008 and 2009 with the end of the fiscal year being June 30. Beginning with their current assets, cash and cash equivalents between 2008 and 2009, they are showing an increase of more than two million dollars has occurred. The reports showed that the contributions or......

Words: 2029 - Pages: 9

Premium Essay


...Funding the Rising Cost of Healthcare Kershena Thomas Health Services Organization May 18, 2014 Crystal Russell, Instructor Funding the Rising Cost of Healthcare The United States’ total health care cost is expected to rise to about $4.8 trillion in 2021. That increase will be up from $75 billion from the 1970s. Health care spending will be responsible for approximately 20 percent of gross domestic product (GDP), simply stated it will equate to approximately one-fifth of the U.S. economy (Galewitz, 2010). Nearly 51 percent of the country’s spending goes towards the cost of medical services provided by physicians and hospitals, while prescription drugs account for about 10 percent. Private hospitals only receive approximately 3.75 percent of the nation’s overall health care spending. Some consumers as well as employers face hardships trying to afford health insurance premiums; therefore, many employers are unable to afford to offer healthcare to their employees. This is especially common in companies that employ less than 10 employees. With the constant rise in healthcare cost, about 49 million Americans were uninsured in 2012, while those who were insured faced an increase of 7.2 percent causing costs to exceed $20,000 for families. A comprehensive analysis of the impact of health care reform and a synopsis of where healthcare would be without reform was conducted by The Council of Economic Advisers (CEA). The analysis also included a report that......

Words: 1713 - Pages: 7

Premium Essay

Mind Valley Video

...Mind Valley Video 1) Describe how the activity relates to his/her workplace/career experience Mind Valley video was a very intriguing video to watch. The interesting thing about the video was that it was not about a hypothetical workplace but an actual workplace in the world. As opposed to the popular belief, one of the world’s best workplace was in a developing country instead of a developed country. I work as a coordinator and instructor in a technical institute that trains echocardiographers and medical sonographers but unfortunately my current workplace does not have most of the qualities that were mentioned in the video. Although, the only thing that my workplace does well is that they motivate instructors to sign up for seminars that would help them grow in their respective fields in terms of information and knowledge. The school is relatively new, opened up in 2011, and currently has a total of 25 instructors. We have a team which updates the administration and instructors about the seminars in the field of sonography that would be taking place in the tri-state area. The instructor after checking their schedule and availability, signs up for the event but at the same time, not more than three instructors can go at the same time for the seminar or event. 2) Detail what the student has learned from the activity, and I learned a lot from the video. Not to forget that some of the things mentioned in the video was over the board or too exaggerated for most of the......

Words: 445 - Pages: 2

Premium Essay

Valley Winery

...Valley Winery Case Study Introduction The San Francisco division of Valley Wine has recently hired a new sales manager named Paul Waller. The company has had consistently good sales despite a turnover of 100% of the sales force in the San Francisco area. Waller is tasked with better planning and organization of the sales force activities of Valley Winery and the operations in the region. Philosophy and Strategy The Valley Winery was founded in 1933 and has grown to the largest domestic producer of wine in the United States. They produce multiple product lines that include both low-price, consistent-quality wines as well as lower quality wines and wine coolers. The Valley Winery has had a difficult time retaining its sales force. Even though they have had short-term growth in sales, they are not able to sustain the growth. The Valley Winery has been recognized as the best managed and most innovative in the market. This is related to two factors: * Producing low-priced wine with consistent quality * Push strategy that is used by the sales force Distribution System Valley Wine has a wide, nationwide distribution system which is primarily located in metropolitan areas. The company owns approximately 50% of these distributors that are mainly larger and more profitable accounts. The company typically does not target smaller accounts, but one of their products do cater to this segment of the market also. Sales representatives’ call on......

Words: 1098 - Pages: 5

Premium Essay


...Defining Terms in the Healthcare Industry Ashley Manazanares HCS 235 May 9, 2011 Ann Teske When entering the field of healthcare, it is highly important to understand specific terms in the industry to be successful. Knowing how certain policies, insurances, and medical care work together is imperative for an individual’s growth. Two major terms that should be looked at and completely defined are Medicare and Medicaid. These two programs supply insurance to millions. It is also significant to understand public health, ambulatory care, long-term care, and what it takes to actually become a physician working in the American medical field. First and foremost what is health? Health is an individuals’ well-being physically, mentally and socially. Improving one’s health and the health of people in same community all around the world is public health. Through education, promotion of healthy living and research for disease and injury prevention, public health is the intent to protect and improve community health. The many achievements of public health in the 20th century have improved the quality of life. There has been an increase in life expectancy, decline in child mortality, and removal and reduction of many transmissible diseases (Turnock, 2004). Public Health has made Americans realize the importance of a healthy lifestyle so illness may be minimized. When an individual does get ill they sometimes see a physician who has been through......

Words: 1080 - Pages: 5

Premium Essay

Organic Valley

...Case Study #1: Organic Valley 1. The reason behind Organic Valley’s supply crisis was the increase in demand for organic milk, which had grown in double digits for several years and it simply outran the supply. 2. The crisis had a negative effect on Organic Valley’s customers because most of their customers were small stores that felt they were being underserved. The reason they felt like that was because Organic Valley had Wal-Mart as a customer and the small stores felt like they prioritized Wal-Mart over them, resulting in the reputation being damaged. 3. Organic Valley had built its around independent organic groceries, which represented 45% of their sales. The rest of their customers were mass-market accounts. 4. Wal-Mart was Organic Valley’s third-biggest customer, but it was a love-hate relationship. They were grateful that Wal-Mart was able to sell that many of their products, take the company to the next level, and teach them certain techniques, but some employees were unhappy about supplying to Wal-Mart for ethical reasons and they didn’t want to contradict themselves by supporting the retailer that was known for killing small businesses. 5. The concern they had with Wal-Mart was that if they continued to work with Wal-Mart, the demand was going to get to a point where they would have to prioritize them over small independent stores. They were also afraid of the fact that Wal-Mart was going to ask them to cut their prices......

Words: 367 - Pages: 2

Premium Essay

Spring Valley

...SPRING VALLEY FOREST PRODUCTS CORPORATION Upon returning from his annual two-week vacation in early July of 2002, the treasurer of the Spring Valley Forest Products Corporation, a Mr. Fred Firr, found the firm's audited balance sheet as of June 30 on his desk. Close scrutiny of the company's financial condition as reported in this document suggested to Mr. Firr that the cash flow picture for the enterprise was deteriorating. In times gone by, the firm had been able to maintain sizeable cash balances in its bank of account, Tippecanoe Trust Company, during the major portion of the fiscal year, and had found only modest seasonal borrowings necessary. Recently, however, a lengthening of credit terms to customers necessitated by intense competition in the company's dominant product lines had increased working capital needs quite substantially. Simultaneously, lower selling prices occasioned by the same competition had diminished profit margins. For these reasons, Mr. Firr-who had starred as a quarterback in high school, felt that a careful forecast of funds needs for the remainder of 2002 was in order. Spring Valley Forest Products (SPRIVORPCO) produced plywood paneling and moldings both for lumber wholesalers and major contractors in the north central Indiana area. The verdant Wabash River Valley had proven capable of supporting the lush growths of timber necessary to the company's production activities. Most lumber, however, was purchased from independent farmers and...

Words: 1159 - Pages: 5

GraphicConverter v.10.6.6 Multilanguage (MacOSX) | god friend me | Reunited Worlds (Cantonese) - 再次相遇的世界 (配音版)Reunited Worlds (Cantonese)