Premium Essay

Why It Is Important to Study Organizational Behavior

In: Social Issues

Submitted By bizz
Words 1740
Pages 7
INTRODUCTION

According to (Robins & Judge, 10th, p.2), Organizational Behavior studies the influence and impact that individuals, groups, and organizational structure have on behavior within organization for the purpose of applying such knowledge toward improving an organization’s effectiveness.

In the business world today, Organizational Behavior is an essential tool for managing effective teams and it helps to understand and predict human behavior in an organization. It studies on how organizations can be structures more accurately, and how several events in their outside situations effect organizations. It has become more significant today than in previous years because organizations must master to adapt to the rapidly changing business cultures that have stemmed from a competitive market.

In order to know how to handle a new workforce, and cope with the challenges of the new environment, the employers need to deliver their message about behavior and attitude of groups, and individuals in corporation. According to Graham and Krueger (1996), soft skills were never a part of management training and it was precious that employers were advised for possessing those skills. If employer can understands on an employee’s adaptability, personality, and creativity, motivating that employee the way he need to be motivated is never a gray area and a guaranteed success.
Question (A): Why it is important to study Organizational Behavior?

The study of organizational behavior is one of the most significant elements in the management sciences, as it makes management learn from what has succeeded elsewhere. Generally, financial strength is a measure of the organizations past success. What determines whether the organization will continue to deliver sought-after products, will continue to develop cutting edge technology, will continue to make the right options about…...

Similar Documents

Premium Essay

Organizational Behavior

...Instructor’s Manual to Accompany Organizational Behavior 5/e emerging knowledge and practice for the real world by Steven L. McShane and Mary Ann von Glinow Chapter 1 Introduction to the Field of Organizational Behavior Prepared by: Steven L. McShane, University of Western Australia This Instructor’s Manual  1ile is part of the Instructor’s Resource CD­ROM for Organizational Behavior: Emerging Knowledge and Practice for the Real World,  5th edition 10‐digit ISBN: 0073364347 13‐digit ISBN: 9780073364346 Published by McGraw‐Hill/Irwin, a business unit of The McGraw‐Hill Companies, Inc., 1221 Avenue of the Americas, New  York, NY, 10020. Copyright ©  2010,  2008,  2005,  2003,  2000  by The McGraw‐Hill Companies, Inc. All rights reserved. No  part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval  system, without the prior written consent of The McGraw‐Hill Companies, Inc., including, but not limited to, in any network  or other electronic storage or transmission, or broadcast for distance learning.  Some ancillaries, including electronic and print components, may not be available to customers outside the United States.  McGraw-Hill Irwin Chapter 1: Introduction to the Field of Organizational Behavior 1 Introduction to the Field of Organizational Behavior LEARNING OBJECTIVES After reading this chapter, students should be able to: 1.......

Words: 9749 - Pages: 39

Premium Essay

Organizational Behavior

...set goal. If the things are not going as they planed the manager should find the way how to make it better or how should work harder. 3. What is organizational behavior (OB)? Answer: Organizational behavior is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. To make it a general idea we can say that Organizational behavior is the field where we can learn about how to behave, how to talk, even how to effect to other co-workers in organizations. 4. Why is it important to complement intuition with systematic study? Answer: Consciously or unconsciously we are all student of behavior. As an example, we can predict about our friends that what they will do under different conditions. Based on our intuition we can success or fail through predicting about them. However, in organizations where we need to predict we cannot make the final decision just based on our intuition, because two people act very differently in the same situation. According to this, using systematic study can help us to predict more efficiently. When we use the term systematic study we mean looking at relationships and basing our conclusions on scientific evidence. In systematic study there is a data which gathered under controlled conditions and measured and interpreted in a reasonably rigorous manner. As we can see that......

Words: 1063 - Pages: 5

Premium Essay

Organizational Behavior Fran Hayden Case Study

...Fran Hayden Joins Dairy Engineering INTRODUCTION Fran Hayden is in the final year of her Bachelor of Management Studies (BMS) degree at the University of Waikato, who has been offered the position of Assistant Cost Accounts at Dairy Engineering (NZ) Ltd, Hamilton. The company manufactures equipment for the dairy industry. The head office of this company is organized into two sections, Cost Accounting and Management Information Services (MIS). To Fran’s disappointment she was not welcomed at the company. Even worse she discovered that there was no vacancy for her in Cost accounting instead she had been assigned to management information systems (MIS). Peter Bruton is her new boss and Mike, Tom and Adrian are her colleagues. Her first assignment was the compilation of the monthly Management Report known as “Big Brother”. Fran found that her part was almost entirely One day the Chief Accountant called Fran to his office to tell her about an upcoming management workshop in Auckland on Performance Measurement. Rob suggested Fran to attend the workshop. Unfortunately her boss was away on two weeks leave at the time but Rob said he would talk with Peter. Fran enjoyed the workshop. She even wrote a detailed report on the workshop for the Chief Accountant. On her return to Hamilton however she found all was far from well. Fran’s boss Peter was furious on Fran for going to the workshop without any prior intimation to him. He also attacked her verbally. The Chief Accountant on...

Words: 1480 - Pages: 6

Premium Essay

Organizational Behavior Study

...Name: Chantal Ghanimeh Course: Organizational Behavior Instructor name: Mr. Ali Hamdoun Project: Emotional intelligence I. What is emotional intelligence: Emotional intelligence also known as (EQ) is completely internal – it is a person’s ability to understand his own emotions and recognize the emotions of others. Therefore, EQ can be thought of as preceding Behavioral Intelligence. It might be helpful to practice EQ, but it is difficult to observe. II. Leadership Effectiveness and Emotional Intelligence: People have theorized that EI contributes to people’s capacity to work effectively in teams, manage stress, and/or lead others (Ashkanasy & Trevor-Roberts, 2000; Mayer, Salovey, & Caruso, 2004; George, 2000; Goleman, 1998; Goleman, Boyatzis, & Mckee, 2002; Prati, Douglas, Ferris, Ammeter, & Buckley, 2003). For example, leaders who are poor at perceiving their emotions may unknowingly miss important emotional signals from their co-workers. Similarly, leaders who are poor at managing emotions may allow their emotions to interfere with effective action. For instance, when they feel anxious, they may avoid giving an important speech, or when they feel angry, they may inappropriately lash out at a co-worker. The transformational/transactional leadership model of Bass and Avolio (1990) has provided the general framework for most of the research on emotional intelligence and leadership effectiveness (see for example, Barling, Slater &......

Words: 1054 - Pages: 5

Premium Essay

Organizational Behavior Case Study

...Power As Rhonda Clark received the phone that she would be the Chief executive officer (CEO) of the Smith foundation she was immediately excited. We can assume that being a CEO of a company would give a person power and control over the company to a certain extent. Rhonda Clark experienced some resistance from her staff when she became CEO. Below will be a discussion of “A model of Power in organizations” that relate to Rhonda’s situation. Legitimate power “Is an agreement among organizational members that people in certain roles can request certain behaviors of others” (McShane and Glinow, 2010, p.302). Rhonda by title has legitimate power over her staff members that are not mentioned in the article. The article focuses on her board members and the relationship amongst them. According to the article, it seems as though Rhonda has none or very little power over her board members. Similar to the presidency, in order for her to make decisions that effects her staff and stakeholders she is required to get board approval. And since she obtained the CEO position she has experienced a lot of friction from them. So in this situation she doesn’t have direct legitimate power over her board members. “Reward power is derived from the person’s ability to control the allocation of rewards valued by others and to remove negative sanctions” (McShane and Glinow, 2010, p.302). It is not clear in the article whether or not Rhonda has this type of power over her board members. As mentioned...

Words: 3003 - Pages: 13

Premium Essay

Organizational Behavior

...Chapter One: Introduction to Organizational Behavior Chapter Synopsis This chapter launches the students' study of organizational behavior by providing an overview of management history and the OB field, and by identifying forces that promise to reshape the nature of management. It exposes the how, what, why, and when of organizational behavior, as viewed and practiced by managers. It also identifies the skills and competencies that leaders will need to create the ideal 21st century work atmosphere, such as intelligence, passion, a strong work ethic, a team orientation, and a genuine concern for people. Learning Objectives After completing this chapter, students should be able to: 1. Define in applied terms organizational behavior. 2. Describe the disciplines that have contributed to the field of organizational behavior. 3. Discuss the importance of understanding behavior in organizations. 4. Explain the time dimension model of measuring effectiveness. 5. Explain the relationship between quality and organizational effectiveness. Key Terms power of human resources—The ability to get things done in the way one wants them to be done. globalism—The interdependency of transportation, distribution, communication, and economic networks across international borders. cultural diversity—The vast array of differences created by cultural phenomena such as history, economic conditions, personality characteristics,...

Words: 4459 - Pages: 18

Premium Essay

Organizational Behavior Study Guide

...firms that make comprehensive changes, probably only about 1/2 will persist with their practices long enough to actually derive economic benefits.” Organizational behavior (OB) is the field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations. * Strategic management focuses on the “product choices and industry characteristics” that affect an organization's profitability. Study 1: 968 publicly held firms with 100 or more employees * OB practices were associated with better firm performance 1) 7% decrease in turnover 2) $27,000 more in sales per employee 3) $18,000 more in market value 4) $ 3,800 more in profit Study 2: 136 nonfinancial companies that made initial public offering(IPOs) in 1988. * HOW DO WE MAKE DECISIONS? * Method of Experience – People hold firmly to some belief because it is consistent with their own experience and observations. * Method of Intuition – People hold firmly to some belief because it “just stands to reason”—it seems obvious or self-evident. * Method of Authority – People hold firmly to some belief because some respected official, agency, or source has said it is so. * Method of Science – People accept some belief because scientific studies have tended to replicate that result using a series of samples, settings, and methods. HOW DO WE MAKE DECISIONS? * Method of Experience –......

Words: 964 - Pages: 4

Premium Essay

Organizational Behavior

...Chapter 1 What Is Organizational Behavior? Learning Objectives After studying this chapter, students should be able to: 1. Demonstrate the importance of interpersonal skills in the workplace. 2. Describe the manager’s functions, roles, and skills. 3. Define organizational behavior (OB). 4. Show the value to OB of systematic study. 5. Identify the major behavioral science disciplines that contribute to OB. 6. Demonstrate why few absolutes apply to OB. 7. Identify the challenges and opportunities managers have in applying OB concepts. 8. Compare the three levels of analysis in this book’s OB model. Instructor Resources Instructors may wish to use the following resources when presenting this chapter. Learning Catalytics Questions: Instructor Directions and Follow-Up Organizational Behavior Concept | LC Question | Instructor Directions and Follow-Up | Management skills and managerial activities | Refer to the allocation of activities by time for average, successful, and effective managers. Prioritize how you spend your time as a college student. | This is a good discussion starter on managerial activities and what is important. First, make the connection for students between activities that managers spend their time on and similar activities that college students spend their time on. Next, display results from the class and compare with the Luthans results. For example: * Traditional management = making decisions,......

Words: 18189 - Pages: 73

Premium Essay

Why Do Managers Study Motivation and Behavior

...Exam Questions 2: Due May 19, 2011 50 Points 1. Why do managers study motivation and behavior? I believe that managers study motivation and behavior to learn to control their staff without actually studying the staff’s behavior and self motivation. I personally think that mangers who are successful communicators are those who actually communication and empathize with their staff. Staff motivation directs behavior toward a particular goal. Workers, who set goals for themselves with sales or personal goals for that day, direct their behavior accordingly to accomplish this goal. Motivation may also lead to increased effort and energy. For example, motivation for me at my job increases the amount of effort and energy that I will expend in work activities directly related to my customers needs and goals at my restaurant. This will determine whether I pursue a task enthusiastically, apathetic or lackadaisical. Manager’s direct motivation also determines which consequences are working and also used for punishing. The more your staff is motivated to achieve success, the more that will be proud of their goal and upset by low sales, especially in my job. The more learners want to be accepted and respected by peers, the more they will value work with the popular group and be distressed by the ridicule of coworkers. Conversely, workers who have little interest in work achievement are at high risk for dropping out of the work race even before they really begin. 2.......

Words: 2072 - Pages: 9

Premium Essay

Organizational Behavior

...skills do you think is most important when dealing with workforce diversity? Please cite your work. Please give an example of successes in working with diversity from your research Answer: Workforce diversity refers to the similarities and differences among employees in terms of gender, race, and ethnicity. It also includes disabilities, sexual orientation, and age. Among the three managerial skills (human skills, technical skills, and conceptual skills), I think human skills, which is the ability to understand, communicate with, motivate and support other people, would be important to manage a diverse workforce because of the different individual variables that the manager would be working with. When diversity in a workplace is effectively handled and developed, it can contribute to a success of the organization through a broader service range, increased adaptability to fluctuating markets and customer demands, variety of viewpoints, and more effective execution of plans and strategies. Citation: Greenberg, Josh. "Diversity in the Workplace: Benefits, Challenges and Solutions." Multicultural Advantage. AlphaMeasure, Inc, 2004. Web. 6 June 2015. 2) Why is it important to complement intuition with systematic study in our attempts to understand behavior within organizations? Please cite your research. Answer: It is important to complement intuition with systematic study in order to help uncover important facts and relationships. Systematic study helps in......

Words: 826 - Pages: 4

Premium Essay

Organizational Behavior

...1. Describe some differences between scientific research and some informal research that you have done. Give an example of how your informal research activity could be done using a formal scientific approach. First, we need to understand the difference between “Scientific” and “Informal” research. Scientific Research is a method based on collecting, analyzing, and interpreting data within a framework. It is Information based on observation or measurement and free from bias or emotions. All aspects of the investigation are described in sufficient detail, so that the study can be repeated by anyone. Informal research is simply a set of data gathering that lacks the formality and controls that the full scientific method would require. As an executive for a large real estate franchise and Small Business owner I consistently use both all the time in order to analyze things. A good example is every month I review our production and financial numbers with a specific scientific method and approach to ensure all company ratios are in order and nothing looks out of the ordinary before I close month end. During that process, we have sales staff that excel and others that don’t if you only look at the numbers. However, sometimes the numbers are not all what they seem and some of our newer sales associates may not have the “official” numbers but by simply talking with them and reviewing what they have done, you can tell that many are on the verge of having an exceptionally......

Words: 857 - Pages: 4

Premium Essay

Organizational Behavior

...LEARNING OBJECTIVES After studying this chapter, you should be able to: 1 2 3 Describe the three key elements of motivation. Identify early theories of motivation and evaluate their applicability today. Apply the predictions of selfdetermination theory to intrinsic and extrinsic rewards. 4 5 6 Compare and contrast goalsetting theory and management by objectives. Contrast reinforcement theory and goal-setting theory. Demonstrate how organizational justice is a refinement of equity theory. 7 8 9 Apply the key tenets of expectancy theory to motivating employees. Compare contemporary theories of motivation. Show how motivation theories are culture bound. ISBN 0-558-97987-4 202 Organizational Behavior, Fourteenth Edition, by Stephen P. Robbins and Timothy A. Judge. Published by Prentice Hall. Copyright © 2011 by Pearson Education, Inc. Motivation Concepts Luke: “I don’t believe it.” Yoda: “That is why you fail.” —The Empire Strikes Back 7 THE BIG BROKER EXODUS T ISBN 0-558-97987-4 he global recession has upended the status quo in many areas of business, and nowhere is that more evident than in the financial sector. Former Wall Street icons—Lehman Brothers, Merrill Lynch, Bear Stearns—have been absorbed by other companies or vanished altogether. Other stalwart companies, such as Citigroup, JPMorgan Chase, American International Group (AIG), and Morgan Stanley, were forced to become wards of the state. Said one business writer, “It’s......

Words: 20911 - Pages: 84

Premium Essay

Organizational Behavior

...|WHAT IS ORGANIZATIONAL BEHAVIOR? | LEARNING OBJECTIVES After studying this chapter, students should be able to: 1. Define organizational behavior (OB) 2. Describe what managers do 3. Explain the value of the systematic study of OB 4. List the major challenges and opportunities for managers to use OB concepts 5. Identify the contributions made by major behavioral science disciplines to OB 6. Describe why managers require a knowledge of OB 7. Explain the need for a contingency approach to the study of OB 8. Identify the three levels of analysis in this book’s OB model CHAPTER OVERVIEW Managers need to develop their interpersonal or people skills if they are going to be effective in their jobs. Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within an organization, then applies that knowledge to make organizations work more effectively. Specifically, OB focuses on how to improve productivity, reduce absenteeism and turnover, and increase employee citizenship and job satisfaction. We all hold generalizations about the behavior of people. Some of our generalizations may provide valid insights into human behavior, but many are erroneous. Organizational behavior uses systematic study to improve predictions of behavior......

Words: 10414 - Pages: 42

Premium Essay

Influence of Organizational Culture on Organizational Citizenship Behavior: a Three-Sector Study

...INFLUENCE OF ORGANIZATIONAL CULTURE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR: A THREE-SECTOR STUDY Jagannath Mohanty, Institute of Management Technology, Nagpur Bhabani P Rath, Berhampur University, Berhampur ABSTRACT In recent years, the employer expectations have witnessed an upward surge, in anticipation of certain discretionary behaviors out of their employees, which fall beyond the purview of workplace requirement and reward systems. All this apparently is to ensure long service periods and bring out the ‘Organizational Citizen’ within the employee in the organizational context. The present paper is an attempt to examine and investigate the extent of impact that a given Organizational Culture has on Citizenship Behaviors of the employees in an Organization. The study examines the impact of select Culture variables on Organizational Citizenship Behavior across three dominant Organizations representing three sectors of the economy namely, Manufacturing, and Information Technology & Banking. The paper specifically aims at establishing a cause effect relationship between dominant Organizational culture characteristics on Organizational Citizenship Behaviors. JEL: M10; M14 KEYWORDS: Organizational Culture, Organizational Citizenship Behavior, Correlation INTRODUCTION A substantial amount of attention has been paid to the concept of organizational culture in the past several years (Cameron & Freeman, 1991). Likewise, the subject of organizational culture......

Words: 5723 - Pages: 23

Free Essay

Organizational Behavior Case Study

...Unit 5 ‘Complete” 1. In a narrative form, discuss the key facts and critical issues presented in the case.  Specifically, highlight the critical issues facing the Bank of America's I & D team. The case study of Bank of America as presented in the Harvard Business Review, Bank of America (BoA) experienced many issues found in organizations as they interject change in efforts to continually evolve. BoA, in the early 2000’s, was a juggernaut in the global banking and financial industry. Being one of the world’s largest financial institutions, it had to continuously pursue ways to improve, innovate, and remain the leader in its class. As banking competition increased, the number of branches began to decrease. Recognizing this, BoA set out to create a team that would be charges with the task of keeping the bank evolving, account holders growing, and to find innovations that kept them the leader of in the industry. The Innovations & Development (I&D) team was created. The I&D team reviewed the banks history of growth and acquisitions, evaluated its competition, and developed ideas and innovated programs that would theoretically keep the bank moving forward. As these ideas evolved, they needed to be tested in the market prior to implementing the new programs company wide. The leadership of the bank decided to create a small number of test sites that would allow the I&D team to implement their improvement strategies while having a minor effect on the...

Words: 1457 - Pages: 6

Jon Glaser Loves ... | Free IPTV APP APK Hack | Marco Pigossi