Free Essay

Wk3Project Paper Craig.Bemis

In: Business and Management

Submitted By craigbemis
Words 595
Pages 3
Dr. Ishikawa-Quality Improved
Craig Bemis
BSOP326-Total Quality Management
Professor Thomas
13 November 2011

Dr. Ishikawa-Quality Improved

Dr. Kaoru Ishikawa changed the way quality is viewed in the workplace by focusing on the workplace as a whole, instead of quality by individuals. His concept began in Japan in the early 1960s and then moved west. Dr. Ishikawa used many charts and diagrams as tools to emphasize his points on quality. His determination to improve quality throughout the world earned him many prizes and has changed the way businesses are run today. Dr. Ishikawa was born in Japan in 1915. He graduated from Tokyo University in 1939 from the Engineering Department where he majored in applied chemistry ("Rise to fame," 2009). Dr. Ishikawa eventually earned a Doctorate of Engineering. He was a professor at Tokyo University and in addition to teaching, he spent his time researching and writing about Quality Control. He was awarded for his writings in terms of a Deming Prize, Nihon Keizia prize, and the Industrial Standardization Prize. He also received the Grant Award from the American Society of Quality Control. Initially, Dr. Ishikawa focused on technical techniques as ways to improve quality. After visiting with Deming and Juran in the 1950s he discovered that turning to organizational techniques would be more beneficial. He believed that quality was company-wide and called for continued customer service on all levels. This practice would begin with top management by supplying support and leadership to every employee in the company. This would mean that quality must be performed on all levels: product, service management, the company itself, and the people. Quality was not only about the product and the customer’s experience while purchasing the product, but companies had the obligation to extend quality practices even after the sale was complete. Dr. Ishikawa developed his cause-and-effect diagram (also referred to as a “fishbone diagram”) to use as a problem solving tool in customer service. The cause-and-effect diagram helps visually display potential causes for a problem. It is particularly useful in a group setting where there is little quantitative data available ("The cause and," ) . As part of Dr. Ishikawa’s attempt to prove that quality is company-wide, he developed a concept that he called, “Quality Circles”. The intentions of Quality Circles are to support and improve the development of the company, respect human relations in the workplace and increase job satisfaction, and draw out employee potential (Swinton, 2004). Dr. Ishikawa also showed the importance of seven quality tools to help improve quality. He believed that utilizing control charts, run charts, histograms, scatter diagrams, Pareto charts, and flowcharts would help organize and improve quality. Dr. Kaoru Ishikawa passed away in 1989. He left a lasting impression on business quality throughout the world. Thanks to Dr. Ishikawa’s research and development of new practices, companies have better quality throughout their organizations. Not only has he helped improved the quality of companies and their products, but he has also improved moral. Because Dr. Ishikawa’s approach involves the entire company, each employee feels valued and that they have a part in making their company successful.

References

The cause and effect (a.k.a. fishbone) diagram. (n.d.). Retrieved from http://www.isixsigma.com/index.php?option=com_k2&view=item&id=1416:the-cause-and-effect-aka-fishbone-diagram&Itemid=200
Rise to fame. (2009, June 24). Retrieved from http://quality.dlsu.edu.ph/chronicles/ishikawa.html

Swinton, L. (2004, December). Dr kaoru ishikawa - quality circles. Retrieved from http://www.mftrou.com/kaoru-ishikawa.html…...

Similar Documents

Premium Essay

Paper

...Paper #1: Expository writing to inform Draft for peer review DUE: at class time, Wed Sept 19th by class time. Points deducted from final paper if peer review is missing. Points awarded for participation Final Paper DUE: Sunday, Sep 23 by midnight. Upload to SafeAssign Length: 3 – 3 ½ pages Format: Standard MLA or Letter format: Use the appropriate format for your chosen purpose. The Prompt: 1. You have an acquaintance coming to the Dallas area on vacation and you have been asked to provide advice on what to do and visit while he/she is here for three or four days. Your purpose is to explain attractions in Dallas that a 3 – 4 day visitor might consider. Write your paper as a short essay that gives the traveler good information about the city. Write so that the essay might be published on a travel blog. Use and cite correctly at least one source from the possibilities posted by Dr. Coder, our librarian. You may use any of the modes of development discussed in the first weeks of class. You may need to use several of the techniques to accomplish your task. How the paper will be evaluated…Consider each on a five-point scale 1. Does the paper have a clear purpose in the form of a thesis statement in the introduction paragraph? 2. Does the introduction make an attempt to hook the readers’ interest? 3. Does each paragraph have a transition device, (a word or short phrase) to indicate the logical organization of the paper and lead into the......

Words: 334 - Pages: 2

Free Essay

Paper

...Paper paper paper paper paper paper paper paper paper paper paper do it do it should could should could should could should could should could should could should could should could should could should could will but for it should should should shuold should should should should should should should Paper paper paper paper paper paper paper paper paper paper paper do it do it should could should could should could should could should could should could should could should could should could should could will but for it should should should shuold should should should should should should should Paper paper paper paper paper paper paper paper paper paper paper do it do it should could should could should could should could should could should could should could should could should could should could will but for it should should should shuold should should should should should should should Paper paper paper paper paper paper paper paper paper paper paper do it do it should could should could should could should could should could should could should could should could should could should could will but for it should should should shuold should should should should should should should Paper paper paper paper paper paper paper paper paper paper paper do it do it should could should could should could should could should could should could should could should could should could should could will but for it should should should shuold should should should should should...

Words: 450 - Pages: 2

Premium Essay

Paper

...Paper is Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper is Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper......

Words: 266 - Pages: 2

Premium Essay

Paper

...and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop your cheating and write your paper. Stop......

Words: 596 - Pages: 3

Premium Essay

Paper

...paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper paper......

Words: 347 - Pages: 2

Free Essay

No Paper

...I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add one to this soon. I don’t have a paper to upload, but I will add......

Words: 616 - Pages: 3

Free Essay

Paper

...Environmental Scan Paper The business environment of an organization reveals much about its competitiveness and the possible influences on the success of its strategies. The focus of this paper will be an environmental scan of the internal and external environments of two real-world firms, their competitive advantages and company strategies for creating value and sustaining competitiveness, measurement guidelines for verifying strategic effectiveness and their evaluation. Internal and External Environments Environmental scanning of the internal organizational environment focuses on company culture, employee-employee, manager-employee, and manager-manager, manager-shareholder interactions, in addition to organizational structure, natural resources’ access and brand awareness, among others (Schneider, 1995, p.70). Environmental scanning of the external organizational environment focuses on the analysis of the industry/immediate environment, national, and macro-environments. Analysis of the industry environment appraises the competitive Environmental Scan Paper The business environment of an organization reveals much about its competitiveness and the possible influences on the success of its strategies. The focus of this paper will be an environmental scan of the internal and external environments of two real-world firms, their competitive advantages and company strategies for creating value and sustaining competitiveness, measurement guidelines for verifying strategic...

Words: 1088 - Pages: 5

Premium Essay

Paper

...Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper, paper, paper, Paper,......

Words: 724 - Pages: 3

Premium Essay

Paper Paper Paper

...Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper P Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper aper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper Paper......

Words: 277 - Pages: 2

Free Essay

Paper

...Research or Interview Paper Instructions You can choose 1 of the following two options for your Research or Interview Paper. Your paper will be 7 double-spaced pages for the main content (not including the cover page and reference page). Your choices include: 1. A research paper Steps for writing the research paper: a) Choose a topic in Managerial Economics. b) Submit the topic and the outline of the paper to the instructor anytime for approval. c) A minimum of 3 references besides the textbook are required. Liberty University library has excellent resources for your search for journals. http://www.liberty.edu/index.cfm?PID=178 OR 2. An interview paper Steps for writing the interview paper: a) Choose a topic in Managerial Economics. b) Design at least 5 questions according to the topic. c) Submit your questions to the instructor for approval. d) Contact a local or non-local company for an interview. e) Conduct the interview for answers to your questions. f) The paper must have 3 parts: • The description of the company; • Interview questions and answers; and • Your comments. *The research paper is to be done individually, not as a group. **Do not wait until the last module/week to work on the paper. Do it as early as possible. ***A paper that was written for other classes would not be accepted......

Words: 265 - Pages: 2

Free Essay

Paper

...Week 4 Student Name Kaplan University HR420 Employment Law Introduction This is generally one paragraph. The easiest way to explain this section is to think of it like a brief overview of the topics you will be discussing in your paper. The introductory paragraph is designed to set up the rest of the paper by offering your reader a glimpse of what is to come. The goal here is to grab your reader’s attention and make him/her want to read the rest of the paper. Type your paper in the third person (no I, my, we, you, our, your…) Describe a BFOQ and when are they legally permissible? Answer to question #1 with supporting arguments-minimum one paragraph. Your response should be written in your own words, using your own thoughts, ideas, and opinions. Include information from the chapter reading assignment and the case study to help support your points. Be sure to let your reader know where you got your supporting information by including a citation afterward. An example of a citation for your textbook is (Scott, 2008). What is sex-stereotyping? Include examples with your description? Answer to question #2 with supporting arguments-minimum one paragraph. Your response should be written in your own words, using your own thoughts, ideas, and opinions. Include information from the chapter reading assignment and the case study to help support your points. Be sure to let your reader know where you got your......

Words: 450 - Pages: 2

Free Essay

Paper

...Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper. Paper paper paper.Paper paper paper.Paper paper paper.Paper paper paper.Paper paper......

Words: 2107 - Pages: 9

Free Essay

Paper

...business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper business paper......

Words: 291 - Pages: 2

Premium Essay

Paper

...PAPER is expensive and too expensive to use anyway. So why don’t you go on with it and write the PAPER is expensive and too expensive to use anyway. So why don’t you go on with it and write the constitution. Jon Jacob! PAPER is expensive and too expensive to use anyway. So why don’t you go on with it and write the constitution. Jon Jacob! PAPER is expensive and too expensive to use anyway. So why don’t you go on with it and write the constitution. Jon Jacob! PAPER is expensive and too expensive to use anyway. So why don’t you go on with it and write the constitution. Jon Jacob! PAPER is expensive and too expensive to use anyway. So why don’t you go on with it and write the constitution. Jon Jacob! PAPER is expensive and too expensive to use anyway. So why don’t you go on with it and write the constitution. Jon Jacob! PAPER is expensive and too expensive to use anyway. So why don’t you go on with it and write the constitution. Jon Jacob! PAPER is expensive and too expensive to use anyway. So why don’t you go on with it and write the constitution. Jon Jacob! PAPER is expensive and too expensive to use anyway. So why don’t you go on with it and write the constitution. Jon Jacob! PAPER is expensive and too expensive to use anyway. So why don’t you go on with it and write the constitution. Jon Jacob! PAPER is expensive and too expensive to use anyway. So why don’t you go on with it and write the constitution. Jon Jacob! PAPER is......

Words: 1082 - Pages: 5

Premium Essay

Paper

...culminates with an original research paper based on your historical research. The purpose of this paper is to identify and analyze a historical event using concepts learned in class. | | Guidelines | | Identify a significant historical event that occurred between 1945 and 2008 that has had positive and/or negative consequences (e.g. the Truman Doctrine, the Arab-Israeli Six-Day War, 9/11, the war in Afghanistan, etc.), and defend your selection as a significant contemporary event. The paper should include the following. * Identify and describe the historical event. * Analyze the historical and contemporary causes of the event. * Analyze different historical interpretations of the event. * Evaluate the positive and negative outcomes of the event. The Final Paper should be 8–10 pages in length and use proper APA formatting. | | Deliverables | | Week 2: Selection and Defense of Topic Students will identify a significant historical event and briefly defend why the event is significant and worthy of study. The topic selection and defense is due at the end of this week. See Syllabus Due Dates for Assignments & Exams for due date information. Week 5: Annotated Bibliography This week, you will complete the annotated bibliography for your research paper. An annotated bibliography looks like a standard APA bibliography with the addition of annotations (2–3 sentence descriptions of how the source will contribute to your paper) after each......

Words: 523 - Pages: 3

Dictionary M W Premium 4.2.0 APK | Johnny English contre-attaque (2018) | Connect with us on Facebook